Query In Smartforms!!!!

[Former Member]

Hi all,

Can anyone please tell me how to get the URl of a Smart form.

(The requirement is that I need to call the Smart form from the SAP CRM 5.2 Web UI. Hence I need the URl for calling the Smart Form.)

Kindly reply immediately as this is bit urgent.

Regards,

Vijay

[former_member187490]

Hello Vijay,

You might have better luck posing this question in another forum, such as the CRM 2007 forum or the CRM General and Framework forum.

From what I understand, SmartForm technology is no longer supported for personalized mail forms and mail form templates in CRM 2006s and CRM 2007. Rather, mail forms have been implemented using a different technology, and you need to re-create all of your existing smartforms with the new mail form creation tool.

http://help.sap.com/saphelp_crm60/helpdata/en/2b/a85bd37c854cdebfaca00bcae6c4cb/frameset.htm

By the way, I think perhaps Pavithra misunderstood your question and thought that you were asking about setting up a Web form for use with SAP ERMS (Email Response Management System). But I assume this is not the case?

However, just to be clear, perhaps you could elaborate on your business requirement and explain why you want to access a smart form via a URL and how (if at all) this is related to your Interaction Center?

Thanks!

Warm regards,

John

[pavithra_n]

Hi Vijay,

There is sample webform available in the SAP CRM system. This is the BSP application CRM_ERMS_SAMPLE which contains a webform page. Basically it is a simple form containing several fields.

You can launch this sample web form by starting the BSP application CRM_ERMS_SAMPLE.

Or

SE80 -> Repository Browser -> Package CRM_ERMS_SERVICES -> Web Object -. BSP Application -> CRM_ERMS_SAMPLE -> Pages with flow logic -> Test .

You can fetch the URL from the window that opens.

You can also implement your own webform. Hope this helps!

Best Regards,

Pavithra