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Former Member
Feb 08, 2008 at 10:19 AM

Regarding Customer Service flow

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Hi,

Iam new to Customer Service Module,

I want to know the flow of Customer Service

1. Whether Product produced from the factory will go outside as a Matl or Equipment, if it is a material why like pm module........f/l, equip, all there in CS. please explain me the org structure

2. Can anyone explain me the 2 scenario with t-codes

1) Receiving service matl from customer & doing service in company permise

2) Doing service at the customer place itself

please anyone explain me with t-codes flow

Thanks

Prakash