Dear All,
I have a question related to ServiceCategories in C4C. Since I have herad, it is suggested to add "Process" as a first level, and this is the structure
But because of our situation I need to add ACtivity as a first level and then Process,Incident at the lower levels.
I saved it and it works for me, but since it is suggestion of SAP to put "Process" as a first level, I want to know does anyone know it can cause any issue or problem?
Regards
Sin
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