on 02-07-2008 8:21 PM
I cannot run dunning procedure
this is the error
Doc. 3072000004/2007/001 has payment method for incoming payments, no dun.notice
i selected payment method D for country GB
Hi,
when the customer has any payment method already assigned or payment block, since the system determines that customer has pre arrangement for the payment that customer will not be dunned. Take off the payment method in the customer master data or that particular line item, then u can run the dunning for that customer too.
Hope it resolves the problem.
Regards
Jyotsna
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Exactly. Having an incoming payment method implicates that the customer is having pre-arrangement or any other user is dealing with that customer payments. But at the same time if there is Incoming Payment and Payment Block on the same customer then the dunning will be run for that customer. Because the payment block overwrites the incoming payment method.
Hope its clear.
Regards
Jyostna
Hi,
check the customer master data (FD02) if the dunning assigned there.
Please assign points if helpful.
Julia
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