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Fatal Error: At least one port in the range 4520-4539 must be open for the installation to proceed.

Nov 20, 2017 at 09:23 PM


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Former Member

I have: 1. disabled all virus software

2. opened ports 4520-4539

3. disabled windows firewall

4. downloaded Crystal Reports (build: 51046782) from a link sent to me by an SAP support person

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2 Answers

Vitaly Izmaylov
Nov 20, 2017 at 09:25 PM

The most common cause for the error is running the installation from Archive.

You need to extract the file to your hard drive and then right-click setup.exe and select "Run as Administrator"

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What are the uncommon resolutions to this issue?

I've attempted to install, running the installer as administrator. The installer has been unzipped. I've tried running it from a local file share. I've also copied the files locally and attempted to run from there in the case the installer doesn't like running from a unc path. Still no love. I've tried all of the above with the windows firewall service stopped, yet i still see the same behavior.

Vitaly Izmaylov
Feb 08 at 06:19 PM

Go to

C:\Program Files (x86)\SAP BusinessObjects\InstallData\logs\{Folder with the last installation timestamp}

open the Errors&Warnings.log

What do you have there?

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