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Former Member

SAP CRM Service Contract Change Process

Hi Gurus,

My Business Requirement is, Business Users will create Service Quotation (ZSQ) followed by Service Contract(ZSC). Now I have to confirgure the Change Process for the Service Contract.

When ever the Business Users will Do the Change process to the Service Items in the Service Contract(ZSC). A Change Quotation need to created(ZSCQ), in this Business users will Create, Update the New Service Items, then Accept the Service Quotation(ZSCQ). Once this Done, the changes need to update in the Service Contract(ZSC).

Can anyone please help me to guide the configuation steps. I already refer the help.sap.com. I still need some inputs from you, so that I can run the process smoothly.

Please tell me how to link up the above 3 Transaction types.

Regards,

SAP Adherent.

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