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Nov 17, 2017 at 02:57 PM

CRM Sales Order Management without SD but with FI/CO

107 Views Last edit Jul 17, 2019 at 08:36 AM 3 rev

Hi Experts,

we have a scenario where we want to use SAP CRM Sales Order Management without transferring these to SD. We want to use CRM Billing and transfer the billing documents to FI/CO. We have done most of the customizing and the process basically works. The billing due list items are created when the sales order items have a certain user status (this status internally releases the items technically; Status I1004). Billing also works fine.

Nevertheless, there is one annoying problem. When the sales order items are released nothing is transferred to FI/CO because the R/3 adapter has some part where it says sales order items are always transfer relevant for SD. This can't work since SD is not configured at all. As a consequence they are not transferred from CRM to FI/CO either since the standard expects that they are getting billed in SD. As a consequence the order items are unknown to the IAOM on ECC side. After billing in CRM the standard logic tries to find the original IAOM objects (for the sales order items) to write the billing values to them. They cannot be found and the transfer of the billing document fails.

Any help appreciated. Is a sales order the wrong object type for such a scenario.