Service Cofirmation not replicated in Backend system

[Former Member]

Hi All,

When we are confirming service good in the SRM browser it is not being replicated in R/3, WS10400010 is being triggered and completed successfully but the data is not replicated in R/3.

I have checked the successful one and it has system status I1017,I1018 but the one which failed to replicate in R/3 has no statuses I1017 and I1018.

Can any one let me know what is the actual problem and what needs to be checked in R/3 whether the data is flowing or not.

Its urgent and every reply is hoghly appreciated.

Regards,

Ravi G

[Former Member · Accepted solution]

Hi Ravi,

Check in SLG1 & RZ20 (Application Monitors) for any error logs and detailed error description.

Check whether the programme BBP_GET_STATUS_2 is running properly in the back groung or not in the back ground.

In case the IDOC is getting failed check for the reason for failure of the IDOC in back end R/3 using WE05 / WE02 txn.

Please make the desired changes as per the IDOC failure message and reprocess the IDOC.

Hope this will make you clear about the issue. Clarifications are welcome.

Do update us for further help.

Award points for helpful answers.

Rgds,

Teja

[Former Member]

Solution found

[Former Member]

Hi Ravi,

Could you please explain the solution you found ? I am experiencing the same issue for service confirmations. Please share.

Thanks !

GSS