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Lumira 2.0 LUMX files don't appear in Mobile app

Nov 19, 2017 at 11:09 AM

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We have issues getting the Lumira 2.0 documents (LUMX) to appear in the SAP BusinessObjects Mobile app. Using Designer or Discovery to create the document doesn't make a difference, it doesn't work in both ways.

Other document types, like Analysis Applications ('old' Design Studio 1.6) are visible in the mobile app. We added the 'mobile' category to the LUMX documents but that doesn't help.

Are we overlooking something basic here?

  • SAP BusinessObjects BI Platform 4.2 SP3 P10
  • SAP BusinessObjects Lumira 2.0 SP2
  • SAP BusinessObjects Mobile app iOS 6.6.6.5 (iPhone + iPad)
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I experienced the opposite problem whereby all Lumira documents were appearing in the BI Mobile app, even if they were not tagged to the Mobile category. An explanation was provided in this discussion:

https://blogs.sap.com/2017/07/07/whats-new-in-sap-businessobjects-mobile-6.6/#comment-381827

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4 Answers

Tammy Powlas
Nov 19, 2017 at 03:12 PM
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I can only find this: https://launchpad.support.sap.com/#/notes/2536378 but I am not sure.

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Hi Tammy,

Yes I saw that one, but we don't even get that far. The documents don't appear at all...

Cheers,

Xavier

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Ah yes sorry, I missed one 6 (we are on 6.6.6.5).

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Michael Davies Mar 12 at 06:16 AM
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Was there any solution to this as we're experiencing the same?

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Former Member Mar 16 at 08:58 PM
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Hi,

I am presenting the same inconvenience, with the difference that I can visualize the reports but when executing them the error is generated.

- Error: "Error Opening Document"

The reports were categorized in the mobile category, but apparently for this version of Lumira 2.0 does not allow this visualization in mobile. app.

Someone with the same error, how can I solve it?

Versions of the components:

  • SAP BusinessObjects 4.2 Support Pack 4 Patch 5
  • SAP BusinessObjects Lumira 2.0 SP3 Patch 1
  • SAP BusinessObjects Mobile app iOS 6.8.1 (iPhone + iPad)
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Former Member

The following SAP notes help me solve the error:

  • 2536378 - Accessing Lumira documents through BI Mobile App gives error "IOS_ERROR_OPENING_DOCUMENT"
  • 2488458 - Design Studio reports loading forever on BI Mobile - Lumira 2.0+

Regards.

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Former Member Apr 10 at 07:41 PM
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Mobile category is case sensitive. The actual category is configured in CMC->Applications->SAP BusinessObjects Mobile properties.

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