E2E Workload: No data/graphic is available

[Former Member]

Hi!

I have succcessfully set up SMD.

Unfortunately I can see any data under the E2E Workload tabs.

The job E2E_EXTRACTOR_CONTROLLER runs and retrieves the data for the solution.

Has some one exprerience how to proceed?

P.S. I have SAP Solution Manager 4.0 SP 13

Thank you very much

regards

Thom

[Former Member]

Hello,

I had the same issue. Note 1107821 was the solution

[former_member319750]

Did anyone come up with a solution to this? I am having a similar problem with our dual stack systems not reporting any data. In fact, the E2E Exceptions Analysis shows data for the ABAP stack only. The Java tab shows no data. On other hand, the E2E Workload Analysis shows no data for either ABAP or JAVA. The Overview tab just shows empty graphs.

Has anyone run into this? (SM4.0, SPS13)

Diane Maller

[Former Member]

Hi!

In RZ21, in the topology area, click on 'system overview', and check if your managed system and the related RFC connection is maintained there.

Also check if there is something wrong with the READ RFC (outdated password or something like that).

Please, let me know if it helps, because I'm also checking it.

Regards!

Fermín.

[markus_doehr2]

If you did update your kernel, did you also install the latest IGS on your system? I also always forget that when I extract SAPEXE + SAPEXEDB to a different directory and rename it...

Markus

[Former Member]

Hi!

Which files do you mean? Can you give me the names of them please?

Do you mean it (the version of IGS) could be the reason for the missing data within E2E Workload?

Thank you!

regards

Thom

[markus_doehr2]

the (packed) filename is IGS.SAR - it will extract to

% SAPCAR -tvf patch/igsexe_10-10003925.sar

SAPCAR: processing archive patch/igsexe_10-10003925.sar (version 2.01)

-rwxr-xr-x 11487776 05 Aug 2007 17:04 bwgis.so

-rwxr-xr-x 13089008 05 Aug 2007 17:05 gfwchart.so

-rwxr-xr-x 118 05 Aug 2007 17:07 igsexe.lst

-rwxr-xr-x 381 05 Aug 2007 17:07 igsmanifest.mf

-rwxr-xr-x 15763704 05 Aug 2007 17:07 igsmux_mt

-rwxr-xr-x 8237824 05 Aug 2007 17:07 igspw_mt

-rwxr-xr-x 7791224 05 Aug 2007 17:07 igswd_mt

-rwxr-xr-x 4266376 05 Aug 2007 17:05 imgconv.so

-rwxr-xr-x 8272536 05 Aug 2007 17:04 sgxgis.so

-rwxr-xr-x 12651120 05 Aug 2007 17:05 xmlchart.so

-rwxr-xr-x 2106304 05 Aug 2007 17:05 zipper.so

Are those files there?

Markus

[Former Member]

Hi Markus!

These files were there. I also downloaded the newest SAR file (Patch 11) from Service Marketplace.

Do you have other ideas how to identify the error?

Thank you!

regards

Thom

[FredericOzon]

Hi Thom,

You miss data in the overview or also in the Details tabs?

If this is only in the overview SAP Note 1032461, may help you.

Best Regards,

Frederic

[Former Member]

Hi Frederic,

I miss the data as well in Overview (empty graph) as also in in system tab.

Enclosed you will find the E2E_EXTRACTOR_CONTROLLER of portal solution

07.02.2008 E2E: Extractor Controller

1

----

---

EC: 07.02.2008 09:05:57 UTC Extractor Controller started for SID

E11

EC: 07.02.2008 10:05:57 CET Installation Number

0020198811

----

---

EC: Main Extractor E2E_ME_RFC

EC: Extractor E2E_CA_CS_EXTRACTOR

EC: Extractorclass

EC: Product 01200314690900000192

EC: Main Instance (1) 7

EC: Main Instance (2) 01200314690800000134

EC: Component

EC: No action - TSL parameter detected.

EC: This extractor is not allowed to run outside time frame:

EC: From 03 h to 05 h CET

----

---

EC: Main Extractor E2E_ME_RFC

EC: Extractor E2E_JAVA_EXTRACTOR_IF

EC: Extractorclass

com.sap.sup.admin.bwextract.E2eEAExtractor

EC: Product 01200314690900000192

EC: Main Instance (1) 7

EC: Main Instance (2) 01200314690800000134

EC: Component

EC: 09:05:57 UTC Calling ME.

EC: Read Destination SOLMANDIAG

ME: E2E_ME_RFC Main Extractor Run started.

RR: Calculating Required Records.

RR: Scanned Interval: From 06.02.2008 20 h to 07.02.2008

08 h

RR: Interval (Type e) detected: From 07.02.2008 08 h to 07.02.2008

08 h

ME: 09:05:57 UTC Calling Extractor E2E_JAVA_EXTRACTOR_IF ,

Extractor Class:

com.sap.sup.admin.bwextract.E2eEAExtractor

ME: 09:06:06 UTC Receiving return code 0 from

E2E_JAVA_EXTRACTOR_IF

ME: No Data returned by Extractor with no Error detected.

ME: 09:06:06 UTC E2E_ME_RFC Main Extractor Run finished.

ME: Number of records written to persistence: 0

EC: Invalidating MDX Cache.

----

---

EC: Main Extractor E2E_ME_RFC

EC: Extractor E2E_JAVA_EXTRACTOR_IF

EC: Extractorclass

com.sap.sup.admin.bwextract.E2eWAIntroscopeExtractor

EC: Product 01200314690900000192

EC: Main Instance (1) 7

EC: Main Instance (2) 01200314690800000134

EC: Component

EC: 09:06:06 UTC Calling ME.

EC: Read Destination SOLMANDIAG

ME: E2E_ME_RFC Main Extractor Run started.

RR: Calculating Required Records.

RR: Scanned Interval: From 31.01.2008 08 h to 07.02.2008

08 h

RR: Interval (Type b) detected: From 05.02.2008 11 h to 07.02.2008

07 h

RR: Interval (Type c) detected: From 05.02.2008 11 h to 07.02.2008

08 h

ME: 09:06:06 UTC Calling Extractor E2E_JAVA_EXTRACTOR_IF ,

Extractor Class:

com.sap.sup.admin.bwextract.E2eWAIntroscopeExtractor

ME: 09:06:07 UTC Receiving return code 1 from

E2E_JAVA_EXTRACTOR_IF

ME: Error:

INTROSCOPE_SQL_EXCEPTION

EC: 09:06:06 UTC Main Extractor raises exception. No Data returned by

extractor.

What do you think: make it perhaps sence to patch SOLMAN to SP 14?

Thank you!

regards

Thom