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author's profile photo Former Member
Former Member

Hyperlinks are not working in Excel export of Webi document

Hello Experts,

I am facing an issue, while using the hyperlinks that we are getting after exporting the Webi output to excel.

The hyperlinks are good & functional, when report is running in BI Launchpad, also they are functional when I exported the report to PDF.

The issue only happens in excel output of Webi. When we click on the hyperlink the Excel file gets freezed & after sometime we got the attached error message as popped out window: Unable to open <link>. Cannot locate the Internet Server or proxy server.


We are currently using BO version: SAP BusinessObjects BI Platform 4.1 Support Pack 7 Patch 9.

Does anyone get the similar kind of issue? Quick response is much appreciated!

Many Thanks,


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  • author's profile photo Former Member
    Former Member
    Posted on Dec 07, 2017 at 08:09 PM

    Hyperlinks will not work in Excel output as your link is connected directly to server with authentication.

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