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SAPSID dba user missing

Oct 20, 2016 at 07:41 AM

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we are running DMO to Hana of our upgraded MaxDB 7.9. During 1% in SUM, we get error put_call_exe call (dbmcli) failed with returncode -1 , and during troubleshooting, this error- 24957: ERR_NOUSER - required user not set

We think this error is happening because we found out that our <SAPSID> dba user does not exist. Is it safe to use user_sap command to add this user? on this link

http://maxdb.sap.com/doc/7_6/59/0c3a4484f0da4fa0a9d15b3c471d12/frameset.htm it says we shouldn't do it without instruction by support.

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