Skip to Content
avatar image
Former Member

SAP CRM Web UI - CRM - address list searching doesn't work

Hello,

when I edit a ticket and click on "Send email" > "To" > "Search in" > "Contacts in MS Outlook" or "CRM adresses" it starts searching but I don't get any error message. It works fine for searching in "Exchange-addresses".

Could this be an issue with the Services in SAP?

Thanks in advance

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

1 Answer

  • Nov 30, 2017 at 07:30 AM

    Hi Niels,

    Would you please verify your setting by reviewing the settings in following note?

    963408 - Internet Explorer settings for 1-to-1 e-mail and groupware
    1919095 - SAP CRM solution cannot access Microsoft Outlook

    Best Regards,

    Bruce

    Add comment
    10|10000 characters needed characters exceeded