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SAP CRM Web UI - CRM - address list searching doesn't work

Nov 16, 2017 at 06:13 PM

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Former Member

Hello,

when I edit a ticket and click on "Send email" > "To" > "Search in" > "Contacts in MS Outlook" or "CRM adresses" it starts searching but I don't get any error message. It works fine for searching in "Exchange-addresses".

Could this be an issue with the Services in SAP?

Thanks in advance

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1 Answer

Bruce Li
Nov 30, 2017 at 07:30 AM
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Hi Niels,

Would you please verify your setting by reviewing the settings in following note?

963408 - Internet Explorer settings for 1-to-1 e-mail and groupware
1919095 - SAP CRM solution cannot access Microsoft Outlook

Best Regards,

Bruce

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