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Former Member
Feb 05, 2008 at 01:55 AM

Random Error - Password Needed Networking

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Dear expert

We use CRM 5.0 and the IC Web Client to create service ticket. Sometimes during the creation of a service ticket a popup occurs asking us for password.

This doesn't happen very often and last time it happened half way through creating a service ticket. When this happened the user just pressed No and ST stayed up and looked normal.

This pop up has come up before for many people and sometimes it is 8hrs but other times appear at only 2 hours after login to the WebIC. (WebIC is integrated within the Portal).

The popup looks like:

  • Title: Password Needed - Networking

  • Server: #our CRM server

  • Realm: SAP Web Application Server -CRP

  • Scheme: basis

  • User name: #empty

  • Password: #empty

  • Yes / No

Do you have any ideas on how to solve/investigate this issue?

Thanks in advance

Stephanie

Edited by: Stephanie Blouin on Feb 5, 2008 2:56 AM

Edited by: Stephanie Blouin on Feb 5, 2008 2:56 AM