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SRM, ITM_TYPE : HIER not showing on BBP_PD

Hello experts,

We have an issue concerning the ITM_TYPE column for services in BBP_PD. Although we have the same customizing in both DEV environment and QAS environment, yet the values in itm_type columns are different.

QAS Environment:

Display of quote:

the ITM_TYPE : HIER shows for Shopping cart, RFx, and QUOT in BBP_PD

DEV Environment:

the ITM_TYPE : HIER shows for Shopping cart only, but not RFx, and QUOT in BBP_PD

Display of quote:

Our requirement is to have the configuration in the DEV system as the quality system: itm_type should take the value HIER as in QAS.

We have done the same customizing for both environments in:

1- Cross application basic settings => Service procurement => Activate service procurement and we have assigned hierarchy template to business transaction.

2- We have as well implemented the note 1267549.

We will be very grateful for any documentation, response or links that could help us.

Best regards

dev.png (2.9 kB)
qas.png (2.6 kB)
dev1.png (9.9 kB)
qas2.png (11.8 kB)
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