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HRBEN0001 Issue in Automatic Offers

Nov 16, 2017 at 02:14 PM

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Former Member

Hello Experts,

Requesting help on resolving a query in HRBEN0001.

I have two employees Say EmpA and EmpB. Both belong to same Employee Group and SubGroup (even PersArea and PersSubArea are same).

Now when I run HRBEN0001 for EmpA, I see (in possible offers) a list of plans that include New Hire and Automatic Offer (I dont know what is the connection). When I double click on Automatic Offer, I do see Savings Plan being displayed. But when I do the Same for EmpB, I dont see Savings Plan in Automatic Offer. Though I see it in NewHire for both the pernrs.

Why is the system showing savings plan for one employee and not for the other? What should I be doing so that the system displays the same for both the employees? Both the employees should have savings plan.

Please help resolving this query.

Thanks,

Harriss

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6 Answers

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Former Member Nov 17, 2017 at 03:15 AM
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Hello,

Waiting for suggestions

Harriss

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Former Member Nov 20, 2017 at 02:24 PM
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Hello People,

Waiting for suggestions plz.

Thanks

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Former Member Nov 17, 2017 at 03:22 AM
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Hi Harris,

Does both employee have same 1st and 2nd grouping in IT171?

Regards

Sounak

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Former Member

Hi Sounak,

Thanks for replying.

YES - Both employees have 1st and 2nd Program in IT171.

Let me know if you need anything else to be checked.

Waiting fr your suggestions.

Harriss

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Former Member Nov 17, 2017 at 07:08 PM
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Hello,

Waiting for more suggestions.

Harriss

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Sarah Debza
Nov 30, 2017 at 05:15 PM
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Hi Harris, different adjustment reason/offers different plans. They are all configured separately.

There is 4 different types of offer

1-Open enrollment -IMG Benefit->flexible administration-> Define administrative parameter

2-Adjustement reasons (IT0378) - IMG Benefit->flexible administration->Adjustment reasons

3-Automatic offer

4-Default offer

last 2 are configured in IMG Benefit->flexible administration->Standard selection (there you can decide if a plan is set a default or Automatic

regards

Sarah

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Former Member

Hi Sarah,

Thanks - True that the configuration is done in the paths you suggested but my query is:

There are two employees, for one employee I see Savings Plan in Automatic offer but for employee two I dont see the Savings plan in automatic offer. Though both the employees belong to same groups.

The query is - Why is this for one employee and not for the other employee?

Please help.

Harriss.

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Hi Harriss, there has to be some differences, master data differences, between these 2 employees.Can you check if you have any error in the error list in HRBEN0001 for the employee that do not display the plans? it might give some indications on what the issue is.

Regards

Sarah

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Former Member

Hello Sarah,

Thanks again for the reply.

I did run the Tcode HRBEN0001 for both the employees. I see the ERROR LIST button is disabled. Is there any other way you want me to suggest to check for the error?

Also - Am attaching the sccreenshots of the employees in question (one WITH CERS and the othet WITHOUT CERS) for your perusal.

Please advice me what else is to be checked.

Regards,

Harrisswith-cers.pngno-cers.png

with-cers.png (28.2 kB)
no-cers.png (26.5 kB)
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Former Member

Hello Sarah,

requesting for your reply here. This is getting to be more serious issue for me now.

Help plz

Harriss

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Sarah Debza
Dec 07, 2017 at 08:19 PM
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Hi Hariss, the error list is only displayed if there is actual error, so it will mean that there is no error. Sorry I dont have more idea on what the issue is, you may need to open an incident with SAP.

Regards

Sarah

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Former Member

Hi Sarah,

No Problem - You been always a great help. Be it here or on the incidents I raised in SAP :)

Will try my best to resolve this query else I ll open an incident.

Thanks Again,

Harriss

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