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Incident Management: Sending mail directly from ticket function stopped working

Nov 16, 2017 at 07:43 PM

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Former Member

When I open an incident and click on "Send mail" I can't find any recipients. I starts searching, but it won't finish. I don't get any error message. I suspect an issue with some service in SAP since it works in a different system. Which services are responsible for this function?

Thank you in advance

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1 Answer

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Former Member Nov 21, 2017 at 06:11 AM
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Hi, can you check the Action definition for your transaction type ?

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