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Any clue: target ui could not be determined for the current scope

Nov 15, 2017 at 10:02 AM

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Hi all,

I finished scoping and wanted to create service agents now. But I get this error message - target ui could not be determined for the current scope

Any hint?
Best regards

Rainer

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2 Answers

Harshal Vakil Nov 16, 2017 at 08:55 AM
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Hi Rainer,

Can you please check the Case document :

2296175 - Error Message: Target UI Could Not be Determined in the Current Scope. Please Ask Your System Administrator to Check the Scoping

This address the issue relating to creating a service agent after scoping is completed.

Regards,

Harshal

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Hi Harshal,

How are you?

I create a BC View, it has the same raise, I don't know what I miss? could you help me?

My Step: 1.create a bco, name BC03.bco

2.right click bco, create a BC view, then add to ImplementationProjects_WCView.WCVIEW.uiwocview

3.right click bco, create a BC set

4.scope in the "question"

Best Regards,

Benny Huang

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Hi Harshal,

thanks a lot, I got the reason: it need assign the workcenter "ImplementationProjects_WCView.WCVIEW.uiwocview" to the user.

Best Regards,

Benny Huang

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Rainer Zinow
Nov 21, 2017 at 02:25 PM
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Hi Harshal,

thanks a lot for your prompt answer. This did the trick. I had forgotten to close the previous step.

Best regards

Rainer

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