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Former Member

Dunning Process

Hi,

Please explain what is dunning in sales and distribution? Where is it configured?

Regards,

Ratika

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3 Answers

  • Best Answer
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    Former Member
    Jan 30, 2008 at 11:57 AM

    Dear Ratika,

    Dunning is the process of methodically communicating with customers to insure the collection of accounts receivable. It follows the process that progresses from gentle reminders to almost threatening letters as accounts become more past due. SAP has automated this process. Law in each country regulate the form that dunn ing can take. It is generally unlawful to harasss or threaten consumers. It is ok to issue firm reminders and to take all allowable collection options.

    Please go through the following link:

    http://134.198.33.115/sap/dunning.htm

    Do let me know in case of any queries.

    Hope this helps you.

    Do award points if you found them useful.

    Regards,

    Rakesh

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    Former Member
    Jan 30, 2008 at 11:59 AM
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  • Jan 30, 2008 at 01:29 PM

    Dear Ratika

    The process of communicating with customers to ensure the collection of accounts receivable.

    Notes:

    Dunning can start with gentle reminders and then progress to nearly threatening letters as accounts become more past due. Laws in each country regulate the extent to which dunning can take. It's okay to issue firm reminders, but generally unlawful to harass or threaten customers.

    For more details, go through the link

    [Dunning|http://academic.uofs.edu/faculty/gramborw/sap/dunning.htm]

    Thanks

    G. Lakshmipathi

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