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Jan 30, 2008 at 10:25 AM

Error 503 - Service Unavailable


Hello All,

I have been working in XI for years and never got this problem as I have been working with the already installed XI systems.

Now, a new PI system has been installed in my client's server and when I open the IR, ID and runtime workbench there are no problems whatsoever. But when I open the SLD, the Java engine shutsdown immediately and gives the error - 503 service unavailable.

Any idea techies?

Also, when I open the Runtime Workbench, I get a text display instead of the usual graphical display and there is always "error on page" at the bottom of the page.

Are the two issues related in any way and how to solve them?

I have tried increasing the heap size of the Java engine and that doesn't seem to help.

Thanks in advance.