External IP Address is no longer displayed in CAL. (S / 4 HANA

[iguchi_hiro4]

Hello.

I activated CAL's "S / 4 HANA 1610 FPS 01 Fully Activated Appliance" on my Azure on 11/14.
However, we were unable to access S / 4 HANA from the SAP GUI from the remote desktop Windows server.
I was checking the static IP setting, but after that all the External IP Addresses disappeared.

I would like to know how to display External IP Address in CAL again.
(I do not know which is the problem with Azure or CAL)

regards,

Hiroshi

[stanimir_eisner]

Hello Hiroshi,

For more information how to investigate connectivity issues see https://wiki.scn.sap.com/wiki/display/SAPCAL/SAP+Cloud+Appliance+Library+-+Troubleshooting

Best regards,

Stanimir