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author's profile photo Former Member
Former Member

500 internal server error for only single user

Hi Experts,

Pls help me that

I am getting the problem of 500 Internal server error for a single user .

Except that user remaining users are not getting this error, They are working fine

i.e it is ESS & MSS Package all other application working fine , this iview came from Webdynpro .



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  • author's profile photo Former Member
    Former Member
    Posted on Jan 30, 2008 at 07:11 AM


    Can you tell us what exactly the error message says? I mean the Java error stack trace.



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    • Former Member Arun Jaiswal

      Hi Arun,

      where can i check with that whether in DEV/PROD system...?

      I don't have access to PROD system and SU01 system too.

      Can you please guide me with the steps to get it done.

      Please check the below log which is getting displayed for the User, when he is logging in.

      Error summary

      While processing the current request, an exception occurred which could not be handled by the application or the framework.

      If the information contained on this page doesnu2019t help you to find and correct the cause of the problem, please contact your system administrator. To facilitate analysis of the problem, keep a copy of this

      Root Cause

      The initial exception that caused the request to fail, was: ComponentUsage(FPMConfigurationUsage): Active component must exist when getting interface controller






      u2026 59 more

      Please provide me any help.

      Thanks in advance.


      Ponneswari A.

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