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return

can anyone explain me return processing?

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    author's profile photo Former Member
    Former Member
    Posted on Jan 29, 2008 at 08:45 PM

    Sales Return Process is as under:

    1. Return Sales Order (RE) - VA01

    2. Return Delivery & PGR - VL01N

    After this step, it will add the stock to Blocked Stock, after which Quality Management will have to take a decision for Disposition, i.e if found good then add to unrestricted stock or return to customer, alternatively if found unrepairable then it is scrapped or if found to be repairable, the it goes to manufacturing for repair activity.

    Regards,

    Rajesh Banka

    Reward points if helpful.

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 30, 2008 at 01:30 AM

    hello, friend.

    the customer returns materials to you for several reasons, some of which are:

    1. defective materials

    2. damaged materials

    3. materials recalled by your company for various reasons

    4. excess materials not sold or cannot be sold by your customer

    when this happens, you execute VA01 to process returns orders. you select order type RE. the standard SAP settings are that when you create the RE type or order, the order is automatically blocked for billing (you cannot issue credit memo). you also must enter an order reason.

    since materials are physically returned, you process inbound delivery by doing VL01N and post goods receipt. this updates the document flow.

    when the billing block is removed in the order, you can now process the credit memo by doing VF01. although there may be or may not be an inbound delivery processed, you create billing with reference to the order. when you save the credit memo, this is not posted to accounting. you must release this to accounting.

    hope this helped.

    regards.

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