on 11-14-2017 4:40 PM
Hi Experts,
I understand that Facebook offers an API to market to the Messenger application. Is this possible to integrate into Hybris Marketing Cloud through open channel integration?
Many thanks,
Mike
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Hi Mike,
If you Facebook offers a public API as you said and you have a proper account and authorization to use that API, yes you can use open channel. For open channel, therefore custom campaign actions, business logic and outcomes are completely up to you!
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