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Workitem is not removed from User Inbox


There is requirement, when the PR is created by user, first it has to go his department Head and then to Manager, AGM, GM, etc. There are different departments.

I'm maintaining organizational structure and giving positions in Release Strategy. Now how can i know who has created and to whom it has to go first. Shall i create different release strategy for that ?? Or is there any other way ??

And i tried to create custom workflow and using two release steps instead of one. And giving Rule in my first release step. And in second release step i'm using the strategy. When i create the PR and release, it is not removing from User Inbox.

Do anyone know what could be the problem ??

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  • Posted on Jan 29, 2008 at 07:37 AM


    It seems you are not cleared your scenario.

    Do you have proper requirement from your client.

    Actualy first mail.. next receiver mail... its all depends on the amount.

    Please check on your requirement. And what are the configurations has been done in Release Strategies.

    Thanks and Regards,

    Prabhakar Dharmala

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