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author's profile photo Former Member
Former Member

Can We sell product type Warranty in the Webshop??

Hi Gurus,

Business requirement is to sell Warranty products (product type: Warranty) in web shop. ie Extended warranty product.

As per my knowledge, webshop supports the sales of product type Material and Services.

How can we address this??

Regards,

Srinivas

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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Jan 29, 2008 at 04:31 PM

    Hi Srini,

    You are right. CRM ISA webshop supports sales and service products in the same product catalog. But you can't combine sales and service products on the same order. In other words you can't create a sales order with service products from webshop.

    Please refer to the below help link for more information :

    http://help.sap.com/saphelp_crm50/helpdata/en/bb/942d14c27e6944a1897f9c68e4fb56/content.htm

    Do not forget to reward the useful answers

    Regards,

    Paul Kondaveeti

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