CRM Service order

[Former Member]

Hi Folks,

When i creating CRM Service order in t cde CRMD_order when i select Custom Support Message in the business transaction. In the Custom Support message screen I get Fast entry, item details and Transaction data tab.However in this case i wish not have the item data tab in the screen.What is the customising i need to do to not have item details in this transaction.Pls help urgent.

Thanks and Regards,

rahul

Edited by: rahul Joshi on Jan 29, 2008 7:08 AM

[Former Member]

Hi Rahul,

You can achive this using txL shd0 (transaction and screen varients).

Thanks and Regards,

Harsha.

[Former Member]

Hi Rahul,

These links might help.

1.

2.

Rewards points if helpful.

Shridhar