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author's profile photo Former Member
Former Member

CRM Service order

Hi Folks,

When i creating CRM Service order in t cde CRMD_order when i select Custom Support Message in the business transaction. In the Custom Support message screen I get Fast entry, item details and Transaction data tab.However in this case i wish not have the item data tab in the screen.What is the customising i need to do to not have item details in this transaction.Pls help urgent.

Thanks and Regards,

rahul

Edited by: rahul Joshi on Jan 29, 2008 7:08 AM

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jan 29, 2008 at 08:16 AM

    Hi Rahul,

    These links might help.

    1. HOW TO ENABLE OR DISABLE TAB FOR PARTICULAR ORDER TYPE ?

    2. Orders Layout

    Rewards points if helpful.

    Shridhar

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 29, 2008 at 08:24 AM

    Hi Rahul,

    You can achive this using txL shd0 (transaction and screen varients).

    Thanks and Regards,

    Harsha.

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