CRM ISA : Initialization of Extended Configuration Management failed

[Former Member]

Hi everyone,

I have deployed all the Support Packages that are necessary for the applicaion CRM E-Commerce ISA, namely:

SAP-SHRWEB.sca

SAP-SHRAPP.sca

SAP-CRMWEB.sca and

SAP-CRMAPP.sca

SAP-CRMDIC.sca,

STRUTS.sca

SAP-IPCMSA.sca

SAP-CRMJAV.sca

SAP-SHRJAV.sca

TEALEAF.sca

I rebooted the java web application server (version 7), and when I tried to open the page

Http://10.10.0.10:50100/b2c/admin/xcm/init.do

I get the following error :

*******************************************************************************************

Application error occurred during request processing.

Details:

Error javax.servlet.ServletException: Initialization of Extended Configuration Management failed..

Exception id: 02004C4F4F5000570000031900000D9C00044473D7A9D288

*******************************************************************************************

I am a beginner in CRM, What can i do in this case ?

Thanks & Regards

[prashil · Accepted solution]

Hi Hassan,

Please try to access the link: http://<hostname>:<portnumber>/b2c/xcm/index.jsp

If you can see the page then there is no problem with the installation.

You need to configure the XCM setting properly.

Regards,

Prashil

[Former Member · Accepted solution]

Hi Prashil,

When i try to get the page : http://hostaname:portnumber/b2c/xcm/index.jsp

I get the error maessage :

*****************************************************************************************

The requested resource /b2c/xcm/index.jsp is not available

Details:

File [xcm/index.jsp] not found in application root of alias [b2c] of J2EE application [sap.com/crm~b2c].

*****************************************************************************************

However, when i try to get the url : http://hostaname:portnumber/b2c/start.jsp

I get the message : "The Start Page is disabled", How to enable the start page in this case ?

And when i try to get the url : http://hostaname:portnumber/b2c/admin/index.jsp

I get the SAP E-Commerce Administration Console, but there is no thing displayed in the Main menu neither in the Content area !

Thanks & Regards

[prashil · Accepted solution]

Hi,

Can you please check the log file specially default trace and application log. It resides in your server.

Also check in the Netweaver administrator whether your applications are started successfully. http://hostaname:portnumber/nwa

Also try to go to the shopadmin and b2b xcm settings.

If everything is ok, then try to restart the application.

Let me know if still you are getting the same error.

Regards,

Prashil

[Former Member · Accepted solution]

Hi,

All of applications are started successfully (included : NWA, UME, SAP Portal ...etc)

But the J2EE Engine could not read configuration from XCM.

As regards shopadmin and b2b XCM settings, what files should I see ? and what should i see in these files (what settings ?)

I have checked logs, and below you can see the most important content in each log file :

Content of applications.log :

****************************************************************************************************************************************

#1.5#02004C4F4F5000530000071000000D80000444EE09890E1C#1201689059752#/Applications/WebApplications#sap.com/crm~shopadmin#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Info#1#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Plain###action: init#

#1.5#02004C4F4F5000530000071100000D80000444EE09890F9B#1201689059752#/Applications/Common/Infrastructure#sap.com/crm_{shopadmin#org.apache.struts.util.PropertyMessageResources#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Info#1#org.apache.struts.util.PropertyMessageResources#Java####1#Initializing, config='org.apache.struts.action.ActionResources', returnNull=true# #1.5#02004C4F4F5000530000071200000D80000444EE098B327F#1201689059893#/Applications/Common/Infrastructure#sap.com/crm~shopadmin#org.apache.struts.util.PropertyMessageResources#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Info#1#org.apache.struts.util.PropertyMessageResources#Java####1#Initializing, config='crm}isa_xcmadminresources', returnNull=true#

#1.5#02004C4F4F5000530000071300000D80000444EE098B33CC#1201689059893#/Applications/Common/Infrastructure#sap.com/crm_{shopadmin#org.apache.struts.util.PropertyMessageResources#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Info#1#org.apache.struts.util.PropertyMessageResources#Java####1#Initializing, config='crmisashopadmin~resources', returnNull=true# #1.5#02004C4F4F5000530000071400000D80000444EE098B34FF#1201689059893#/Applications/Common/Infrastructure#sap.com/crm~shopadmin#org.apache.struts.util.PropertyMessageResources#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Info#1#org.apache.struts.util.PropertyMessageResources#Java####1#Initializing, config='crm}tc_userresources', returnNull=true#

#1.5#02004C4F4F5000530000071500000D80000444EE098B361E#1201689059893#/Applications/Common/Infrastructure#sap.com/crm_{shopadmin#org.apache.struts.util.PropertyMessageResources#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Info#1#org.apache.struts.util.PropertyMessageResources#Java####1#Initializing, config='crmtcappbase~resources', returnNull=true# #1.5#02004C4F4F5000530000071600000D80000444EE098B373E#1201689059893#/Applications/Common/Infrastructure#sap.com/crm~shopadmin#org.apache.struts.util.PropertyMessageResources#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Info#1#org.apache.struts.util.PropertyMessageResources#Java####1#Initializing, config='crm}isa_{accessibility}resources', returnNull=true#

#1.5#02004C4F4F5000530000071700000D80000444EE098B3862#1201689059893#/Applications/Common/Infrastructure#sap.com/crm_{shopadmin#org.apache.struts.util.PropertyMessageResources#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Info#1#org.apache.struts.util.PropertyMessageResources#Java####1#Initializing, config='crmtccore~resources', returnNull=true# #1.5#02004C4F4F5000530000071800000D80000444EE098B3981#1201689059893#/Applications/Common/Infrastructure#sap.com/crm~shopadmin#org.apache.struts.util.PropertyMessageResources#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Info#1#org.apache.struts.util.PropertyMessageResources#Java####1#Initializing, config='crm}isa_webuser~isar3', returnNull=true#

#1.5#02004C4F4F5000530000071900000D80000444EE098B3A9F#1201689059893#/Applications/Common/Infrastructure#sap.com/crm_{shopadmin#org.apache.struts.util.PropertyMessageResources#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Info#1#org.apache.struts.util.PropertyMessageResources#Java####1#Initializing, config='customizing', returnNull=true# #1.5#02004C4F4F5000530000071A00000D80000444EE098B3BB8#1201689059893#/Applications/Common/Infrastructure#sap.com/crm~shopadmin#org.apache.struts.util.PropertyMessageResources#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Info#1#org.apache.struts.util.PropertyMessageResources#Java####1#Initializing, config='crm}isa_xcmadminresources', returnNull=true#

#1.5#02004C4F4F5000530000071B00000D80000444EE098B631D#1201689059908#/Applications/Common/Infrastructure#sap.com/crm_{shopadmin#org.apache.struts.util.PropertyMessageResources#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Info#1#org.apache.struts.util.PropertyMessageResources#Java####1#Initializing, config='crmtcuser~resources', returnNull=true# #1.5#02004C4F4F5000530000071C00000D80000444EE098B6469#1201689059908#/Applications/Common/Infrastructure#sap.com/crm~shopadmin#org.apache.struts.util.PropertyMessageResources#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Info#1#org.apache.struts.util.PropertyMessageResources#Java####1#Initializing, config='crm}tc_coreresources', returnNull=true#

#1.5#02004C4F4F5000530000071D00000D80000444EE098C3108#1201689059955#/Applications/BusinessLogic#sap.com/crm~shopadmin#com.sap.isa.core.cache.CacheInitHandler#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Error#1#com.sap.isa.core.cache.CacheInitHandler#Java###An error occurred in the core cache "".#1#region 'XCM_SESSION_SCOPE' already exists in cache# #1.5#02004C4F4F5000530000071F00000D80000444EE098F5810#1201689060158#/Applications/BusinessLogic#sap.com/crm~shopadmin#com.sap.isa.core.cache.CacheInitHandler#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Error#1#com.sap.isa.core.cache.CacheInitHandler#Java###An error occurred in the core cache "".#1#region 'XCM_APP_SCOPE' already exists in cache#

#1.5#02004C4F4F5000530000072100000D80000444EE09947A97#1201689060502#/Applications/BusinessLogic#sap.com/crm~shopadmin#com.sap.isa.core.xcm.init.ExtendedConfigInitHandler#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Error#1#/Applications/BusinessLogic#Java###Error initializing extended configuration management: #1#java.lang.NullPointerException# #1.5#02004C4F4F5000530000072300000D80000444EE099483CD#1201689060502#/Applications/BusinessLogic#sap.com/crm~shopadmin#com.sap.isa.core.init.InitializationHandler#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Error#1#/Applications/BusinessLogic#Java###Initalization of failed.#1#com.sap.isa.core.xcm.init.XCMAdminInitHandler#

#1.5#02004C4F4F50005B0000003700000D80000444EE09D26F22#1201689064565#/Applications/CRM_ICS_WFM/ICE/Default#sap.com/crm~wfdcs#com.saplabs.sis.opt.ServletBase.checkXCM(ServletBase.java:226)[ahassaine/]#Guest#0#####Thread[Thread-101,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Info#1#com.saplabs.sis.opt.ServletBase#Plain###(3130)Could not read configuration from XCM due to: com.saplabs.sis.opt.config.XCMAccessConfig$XCMNotActiveException. A retry is scheduled in 30 seconds.[/Default]#

#1.5#02004C4F4F50005C0000003700000D80000444EE09D3B6AC#1201689064643#/Applications/CRM_ICS_WFM/ICE/Default#sap.com/crm~wfdcs#com.saplabs.sis.opt.ServletBase.checkXCM(ServletBase.java:226)[ahassaine/]#Guest#0#####Thread[Thread-102,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Info#1#com.saplabs.sis.opt.ServletBase#Plain###(3130)Could not read configuration from XCM due to: com.saplabs.sis.opt.config.XCMAccessConfig$XCMNotActiveException. A retry is scheduled in 30 seconds.[/Default]#

#1.5#02004C4F4F50005D0000003700000D80000444EE09D78CEC#1201689064893#/Applications/CRM_ICS_WFM/ICE/Default#sap.com/crm~wfdcs#com.saplabs.sis.opt.ServletBase.checkXCM(ServletBase.java:226)[ahassaine/]#administrator2#101#####Thread[Thread-103,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Info#1#com.saplabs.sis.opt.ServletBase#Plain###(3130)Could not read configuration from XCM due to: com.saplabs.sis.opt.config.XCMAccessConfig$XCMNotActiveException. A retry is scheduled in 30 seconds.[/Default]#

#1.5#02004C4F4F5000580000035600000D80000444EE09E29B56#1201689065611#/Applications/WebApplications#sap.com/crm~shopadmin#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Info#1#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Plain###jsp_index1201601150171: init#

#1.5#02004C4F4F5000570000039000000D80000444EE09E76FAF#1201689065940#/Applications/WebApplications#sap.com/crm~shopadmin#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Info#1#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Plain###jsp_header1201601151562: init#

#1.5#02004C4F4F5000500000040F00000D80000444EE09E89D95#1201689066018#/Applications/WebApplications#sap.com/crm~shopadmin#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Administrator#296#####SAPEngine_Application_Thread[impl:3]_8##0#0#Info#1#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Plain###jsp_organizer1201601151640: init#

#1.5#02004C4F4F5000530000074100000D80000444EE09E93FFE#1201689066049#/Applications/WebApplications#sap.com/crm~shopadmin#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Administrator#296#####SAPEngine_Application_Thread[impl:3]_9##0#0#Info#1#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Plain###jsp_closer1201601153265: init#

#1.5#02004C4F4F5000580000035700000D80000444EE09E9C715#1201689066080#/Applications/WebApplications#sap.com/crm~shopadmin#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Info#1#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Plain###jsp_workareaHeader1201601153406: init#

#1.5#02004C4F4F5000570000039100000D80000444EE09EA8B2C#1201689066143#/Applications/WebApplications#sap.com/crm~shopadmin#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Info#1#com.sap.engine.services.servlets_jsp.server.runtime.context.ServletContextImpl#Plain###jsp_workarea1201601154687: init#

****************************************************************************************************************************************

****************************************************************************************************************************************

Content of defaultTrace.trc :

****************************************************************************************************************************************

#1.5#02004C4F4F5000530000080500000D80000444EE3970278D#1201689863440#com.sap.engine.services.httpserver##com.sap.engine.services.httpserver#Guest#0#####SAPEngine_Application_Thread[impl:3]_9##0#0#Error#1#/System/Server#Plain###User Guest, IP address

HTTP request processing failed. HTTP error [401] will be returned. The error is [Cannot authenticate the user.No details available].#

#1.5#02004C4F4F5000570000043500000D80000444EE39AB0D2D#1201689867299#com.sap.isa.core.cache.CacheInitHandler#sap.com/crm~shopadmin#com.sap.isa.core.cache.CacheInitHandler#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error#1#/Applications/BusinessLogic#Java###An error occurred in the core cache "".#1#region 'XCM_SESSION_SCOPE' already exists in cache# #1.5#02004C4F4F5000570000043700000D80000444EE39AB1993#1201689867299#com.sap.isa.core.cache.CacheInitHandler#sap.com/crm~shopadmin#com.sap.isa.core.cache.CacheInitHandler#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error#1#/Applications/BusinessLogic#Java###An error occurred in the core cache "".#1#region 'XCM_APP_SCOPE' already exists in cache#

#1.5#02004C4F4F5000570000043900000D80000444EE39AFCA4C#1201689867596#com.sap.isa.core.xcm.init.ExtendedConfigInitHandler#sap.com/crm~shopadmin#com.sap.isa.core.xcm.init.ExtendedConfigInitHandler#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error#1#/Applications/BusinessLogic#Java###Error initializing extended configuration management: [EXCEPTION] #2#java.lang.NullPointerException#java.lang.NullPointerException at com.sap.engine.lib.xml.dom.xpath.XPathExpressionImpl.getFirstChild(XPathExpressionImpl.java:194) at com.sap.engine.lib.xml.dom.xpath.XPathExpressionImpl.getNodeFromAncestry(XPathExpressionImpl.java:177) at com.sap.engine.lib.xml.dom.xpath.XPathSetIteratorImpl.nextNode(XPathSetIteratorImpl.java:36) at com.sap.isa.core.xcm.xml.XMLUtil.getXPathResultRel(XMLUtil.java:351) at com.sap.isa.core.xcm.xml.ExtensionProcessor.getBaseNodeWithExtension(ExtensionProcessor.java:362) at com.sap.isa.core.xcm.xml.ExtensionProcessor.processNodes(ExtensionProcessor.java:144) at com.sap.isa.core.xcm.xml.ExtensionProcessor.processNodes(ExtensionProcessor.java:148) at com.sap.isa.core.xcm.xml.ExtensionProcessor.parse(ExtensionProcessor.java:90) at com.sap.isa.core.xcm.xml.ExtensionStrategy.postInclude(ExtensionStrategy.java:36) at com.sap.isa.core.xcm.xml.XIncludeProcessor.getResultInfoset(XIncludeProcessor.java:383) at com.sap.isa.core.xcm.xml.XIncludeProcessor.processNodes(XIncludeProcessor.java:504) at com.sap.isa.core.xcm.xml.XIncludeProcessor.processNodes(XIncludeProcessor.java:556) at com.sap.isa.core.xcm.xml.XIncludeProcessor.processNodes(XIncludeProcessor.java:556) at com.sap.isa.core.xcm.xml.XIncludeProcessor.parse(XIncludeProcessor.java:133) at com.sap.isa.core.xcm.xml.XIncludeProcessor.parse(XIncludeProcessor.java:579) at com.sap.isa.core.xcm.init.ConfigLoader.load(ConfigLoader.java:121) at com.sap.isa.core.cache.Cache$RegionObject.get(Cache.java:1163) at com.sap.isa.core.cache.Cache$Access.get(Cache.java:497) at com.sap.isa.core.xcm.ExtendedConfigManager.getModifiedConfig(ExtendedConfigManager.java:122) at com.sap.isa.core.xcm.scenario.ScenarioManager.init(ScenarioManager.java:85) at com.sap.isa.core.xcm.init.ExtendedConfigInitHandler.initialize(ExtendedConfigInitHandler.java:359) at com.sap.isa.core.init.InitializationHandler.performInitialization(InitializationHandler.java:248) at com.sap.isa.core.init.InitializationHandler.performInitialization(InitializationHandler.java:309) at com.sap.isa.core.init.InitializationHandler.initialize(InitializationHandler.java:219) at com.sap.isa.core.ActionServlet.init(ActionServlet.java:115) at javax.servlet.GenericServlet.init(GenericServlet.java:258) at com.sap.engine.services.servlets_jsp.server.runtime.context.WebComponents.getServlet(WebComponents.java:339) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:343) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325) at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887) at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241) at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92) at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148) at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33) at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170) # #1.5#02004C4F4F5000570000043B00000D80000444EE39AFD110#1201689867611#com.sap.isa.core.init.InitializationHandler#sap.com/crm~shopadmin#com.sap.isa.core.init.InitializationHandler#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error#1#/Applications/BusinessLogic#Java###Initalization of failed.

[EXCEPTION]

#2#com.sap.isa.core.xcm.init.XCMAdminInitHandler#com.sap.isa.core.init.InitializeException: ExtendedConfigInitHandler is not active at com.sap.isa.core.xcm.init.XCMAdminInitHandler.initialize(XCMAdminInitHandler.java:101) at com.sap.isa.core.init.InitializationHandler.performInitialization(InitializationHandler.java:248) at com.sap.isa.core.init.InitializationHandler.performInitialization(InitializationHandler.java:309) at com.sap.isa.core.init.InitializationHandler.initialize(InitializationHandler.java:219) at com.sap.isa.core.ActionServlet.init(ActionServlet.java:115) at javax.servlet.GenericServlet.init(GenericServlet.java:258) at com.sap.engine.services.servlets_jsp.server.runtime.context.WebComponents.getServlet(WebComponents.java:339) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:343) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325) at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887) at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241) at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92) at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148) at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33) at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170) # #1.5#02004C4F4F5000570000043C00000D80000444EE39AFD280#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain###com.sap.isa.core.init.InitializeException: Error initializing 'com.sap.isa.core.xcm.init.XCMAdminInitHandler' com.sap.isa.core.init.InitializeException: ExtendedConfigInitHandler is not active# #1.5#02004C4F4F5000570000043D00000D80000444EE39AFD4B6#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.isa.core.init.InitializationHandler.performInitialization(InitializationHandler.java:255)# #1.5#02004C4F4F5000570000043E00000D80000444EE39AFD547#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.isa.core.init.InitializationHandler.performInitialization(InitializationHandler.java:309)# #1.5#02004C4F4F5000570000043F00000D80000444EE39AFD5C1#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.isa.core.init.InitializationHandler.initialize(InitializationHandler.java:219)# #1.5#02004C4F4F5000570000044000000D80000444EE39AFD639#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.isa.core.ActionServlet.init(ActionServlet.java:115)# #1.5#02004C4F4F5000570000044100000D80000444EE39AFD6AF#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at javax.servlet.GenericServlet.init(GenericServlet.java:258)# #1.5#02004C4F4F5000570000044200000D80000444EE39AFD724#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.engine.services.servlets_jsp.server.runtime.context.WebComponents.getServlet(WebComponents.java:339)# #1.5#02004C4F4F5000570000044300000D80000444EE39AFD7A1#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:343)# #1.5#02004C4F4F5000570000044400000D80000444EE39AFD857#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)# #1.5#02004C4F4F5000570000044500000D80000444EE39AFD8D0#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)# #1.5#02004C4F4F5000570000044600000D80000444EE39AFD948#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)# #1.5#02004C4F4F5000570000044700000D80000444EE39AFD9C0#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)# #1.5#02004C4F4F5000570000044800000D80000444EE39AFDA40#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)# #1.5#02004C4F4F5000570000044900000D80000444EE39AFDAB9#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)# #1.5#02004C4F4F5000570000044A00000D80000444EE39AFDB30#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)# #1.5#02004C4F4F5000570000044B00000D80000444EE39AFDBA7#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)# #1.5#02004C4F4F5000570000044C00000D80000444EE39AFDC22#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)# #1.5#02004C4F4F5000570000044D00000D80000444EE39AFDC99#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)# #1.5#02004C4F4F5000570000044E00000D80000444EE39AFDD0D#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at java.security.AccessController.doPrivileged(Native Method)# #1.5#02004C4F4F5000570000044F00000D80000444EE39AFDD83#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)# #1.5#02004C4F4F5000570000045000000D80000444EE39AFDDF9#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)# #1.5#02004C4F4F5000570000045100000D80000444EE39AFDE7B#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain###Caused by: com.sap.isa.core.init.InitializeException: ExtendedConfigInitHandler is not active# #1.5#02004C4F4F5000570000045200000D80000444EE39AFDEF4#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.isa.core.xcm.init.XCMAdminInitHandler.initialize(XCMAdminInitHandler.java:101)# #1.5#02004C4F4F5000570000045300000D80000444EE39AFDF6C#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### at com.sap.isa.core.init.InitializationHandler.performInitialization(InitializationHandler.java:248)# #1.5#02004C4F4F5000570000045400000D80000444EE39AFDFE1#1201689867611#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain### ... 19 more# #1.5#02004C4F4F5000570000045500000D80000444EE39AFE354#1201689867611#com.sap.engine.services.servlets_jsp.client.RequestInfoServer#sap.com/crm~shopadmin#com.sap.engine.services.servlets_jsp.client.RequestInfoServer#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Plain###Processing HTTP request to servlet [action] finished with error. The error is: javax.servlet.ServletException: Initialization of Extended Configuration Management failed. at com.sap.isa.core.ActionServlet.init(ActionServlet.java:127) at javax.servlet.GenericServlet.init(GenericServlet.java:258) at com.sap.engine.services.servlets_jsp.server.runtime.context.WebComponents.getServlet(WebComponents.java:339) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:343) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325) at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887) at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241) at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92) at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148) at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33) at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170) # #1.5#02004C4F4F5000570000045700000D80000444EE39AFE55D#1201689867611#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#sap.com/crm~shopadmin#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#Administrator#296#####SAPEngine_Application_Thread[impl:3]_10##0#0#Error#1#/System/Server/WebRequests#Plain###Processing HTTP request to servlet [action] finished with error. The error is: javax.servlet.ServletException: Initialization of Extended Configuration Management failed. Exception id: [02004C4F4F5000570000045500000D80000444EE39AFE354]# #1.5#02004C4F4F500050000004BE00000D80000444EE3A086067#1201689873408#com.sap.engine.services.httpserver##com.sap.engine.services.httpserver#Guest#0#####SAPEngine_Application_Thread[impl:3]_8##0#0#Error#1#/System/Server#Plain###User Guest, IP address HTTP request processing failed. HTTP error [401] will be returned. The error is [Cannot authenticate the user.No details available].# #1.5#02004C4F4F5000530000080900000D80000444EE3A08AF31#1201689873424#com.sap.engine.services.httpserver##com.sap.engine.services.httpserver#Guest#0#####SAPEngine_Application_Thread[impl:3]_9##0#0#Error#1#/System/Server#Plain###User Guest, IP address HTTP request processing failed. HTTP error [401] will be returned. The error is [Cannot authenticate the user.No details available].# #1.5#02004C4F4F5000580000040C00000D80000444EE3A947C85#1201689882596#com.sap.isa.core.cache.CacheInitHandler#sap.com/crm~shopadmin#com.sap.isa.core.cache.CacheInitHandler#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error#1#/Applications/BusinessLogic#Java###An error occurred in the core cache "".#1#region 'XCM_SESSION_SCOPE' already exists in cache# #1.5#02004C4F4F5000580000040E00000D80000444EE3A953476#1201689882643#com.sap.isa.core.cache.CacheInitHandler#sap.com/crm~shopadmin#com.sap.isa.core.cache.CacheInitHandler#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error#1#/Applications/BusinessLogic#Java###An error occurred in the core cache "".#1#region 'XCM_APP_SCOPE' already exists in cache# #1.5#02004C4F4F5000580000041000000D80000444EE3A9992B4#1201689882924#com.sap.isa.core.xcm.init.ExtendedConfigInitHandler#sap.com/crm~shopadmin#com.sap.isa.core.xcm.init.ExtendedConfigInitHandler#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error#1#/Applications/BusinessLogic#Java###Error initializing extended configuration management: [EXCEPTION] #2#java.lang.NullPointerException#java.lang.NullPointerException

at com.sap.engine.lib.xml.dom.xpath.XPathExpressionImpl.getFirstChild(XPathExpressionImpl.java:194)

at com.sap.engine.lib.xml.dom.xpath.XPathExpressionImpl.getNodeFromAncestry(XPathExpressionImpl.java:177)

at com.sap.engine.lib.xml.dom.xpath.XPathSetIteratorImpl.nextNode(XPathSetIteratorImpl.java:36)

at com.sap.isa.core.xcm.xml.XMLUtil.getXPathResultRel(XMLUtil.java:351)

at com.sap.isa.core.xcm.xml.ExtensionProcessor.getBaseNodeWithExtension(ExtensionProcessor.java:362)

at com.sap.isa.core.xcm.xml.ExtensionProcessor.processNodes(ExtensionProcessor.java:144)

at com.sap.isa.core.xcm.xml.ExtensionProcessor.processNodes(ExtensionProcessor.java:148)

at com.sap.isa.core.xcm.xml.ExtensionProcessor.parse(ExtensionProcessor.java:90)

at com.sap.isa.core.xcm.xml.ExtensionStrategy.postInclude(ExtensionStrategy.java:36)

at com.sap.isa.core.xcm.xml.XIncludeProcessor.getResultInfoset(XIncludeProcessor.java:383)

at com.sap.isa.core.xcm.xml.XIncludeProcessor.processNodes(XIncludeProcessor.java:504)

at com.sap.isa.core.xcm.xml.XIncludeProcessor.processNodes(XIncludeProcessor.java:556)

at com.sap.isa.core.xcm.xml.XIncludeProcessor.processNodes(XIncludeProcessor.java:556)

at com.sap.isa.core.xcm.xml.XIncludeProcessor.parse(XIncludeProcessor.java:133)

at com.sap.isa.core.xcm.xml.XIncludeProcessor.parse(XIncludeProcessor.java:579)

at com.sap.isa.core.xcm.init.ConfigLoader.load(ConfigLoader.java:121)

at com.sap.isa.core.cache.Cache$RegionObject.get(Cache.java:1163)

at com.sap.isa.core.cache.Cache$Access.get(Cache.java:497)

at com.sap.isa.core.xcm.ExtendedConfigManager.getModifiedConfig(ExtendedConfigManager.java:122)

at com.sap.isa.core.xcm.scenario.ScenarioManager.init(ScenarioManager.java:85)

at com.sap.isa.core.xcm.init.ExtendedConfigInitHandler.initialize(ExtendedConfigInitHandler.java:359)

at com.sap.isa.core.init.InitializationHandler.performInitialization(InitializationHandler.java:248)

at com.sap.isa.core.init.InitializationHandler.performInitialization(InitializationHandler.java:309)

at com.sap.isa.core.init.InitializationHandler.initialize(InitializationHandler.java:219)

at com.sap.isa.core.ActionServlet.init(ActionServlet.java:115)

at javax.servlet.GenericServlet.init(GenericServlet.java:258)

at com.sap.engine.services.servlets_jsp.server.runtime.context.WebComponents.getServlet(WebComponents.java:339)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:343)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

#

#1.5#02004C4F4F5000580000041200000D80000444EE3A9997D1#1201689882924#com.sap.isa.core.init.InitializationHandler#sap.com/crm~shopadmin#com.sap.isa.core.init.InitializationHandler#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error#1#/Applications/BusinessLogic#Java###Initalization of failed.

[EXCEPTION]

#2#com.sap.isa.core.xcm.init.XCMAdminInitHandler#com.sap.isa.core.init.InitializeException: ExtendedConfigInitHandler is not active

at com.sap.isa.core.xcm.init.XCMAdminInitHandler.initialize(XCMAdminInitHandler.java:101)

at com.sap.isa.core.init.InitializationHandler.performInitialization(InitializationHandler.java:248)

at com.sap.isa.core.init.InitializationHandler.performInitialization(InitializationHandler.java:309)

at com.sap.isa.core.init.InitializationHandler.initialize(InitializationHandler.java:219)

at com.sap.isa.core.ActionServlet.init(ActionServlet.java:115)

at javax.servlet.GenericServlet.init(GenericServlet.java:258)

at com.sap.engine.services.servlets_jsp.server.runtime.context.WebComponents.getServlet(WebComponents.java:339)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:343)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

#

#1.5#02004C4F4F5000580000041300000D80000444EE3A999929#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain###com.sap.isa.core.init.InitializeException: Error initializing 'com.sap.isa.core.xcm.init.XCMAdminInitHandler'

com.sap.isa.core.init.InitializeException: ExtendedConfigInitHandler is not active#

#1.5#02004C4F4F5000580000041400000D80000444EE3A999ABB#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.isa.core.init.InitializationHandler.performInitialization(InitializationHandler.java:255)#

#1.5#02004C4F4F5000580000041500000D80000444EE3A999B37#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.isa.core.init.InitializationHandler.performInitialization(InitializationHandler.java:309)#

#1.5#02004C4F4F5000580000041600000D80000444EE3A999BB0#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.isa.core.init.InitializationHandler.initialize(InitializationHandler.java:219)#

#1.5#02004C4F4F5000580000041700000D80000444EE3A999C2C#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.isa.core.ActionServlet.init(ActionServlet.java:115)#

#1.5#02004C4F4F5000580000041800000D80000444EE3A999CA1#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at javax.servlet.GenericServlet.init(GenericServlet.java:258)#

#1.5#02004C4F4F5000580000041900000D80000444EE3A999D16#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.engine.services.servlets_jsp.server.runtime.context.WebComponents.getServlet(WebComponents.java:339)#

#1.5#02004C4F4F5000580000041A00000D80000444EE3A999D94#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:343)#

#1.5#02004C4F4F5000580000041B00000D80000444EE3A999E0C#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)#

#1.5#02004C4F4F5000580000041C00000D80000444EE3A999E84#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)#

#1.5#02004C4F4F5000580000041D00000D80000444EE3A999EFC#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)#

#1.5#02004C4F4F5000580000041E00000D80000444EE3A999F73#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)#

#1.5#02004C4F4F5000580000041F00000D80000444EE3A999FEB#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)#

#1.5#02004C4F4F5000580000042000000D80000444EE3A99A062#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)#

#1.5#02004C4F4F5000580000042100000D80000444EE3A99A0D8#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)#

#1.5#02004C4F4F5000580000042200000D80000444EE3A99A14F#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)#

#1.5#02004C4F4F5000580000042300000D80000444EE3A99A1CA#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)#

#1.5#02004C4F4F5000580000042400000D80000444EE3A99A240#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)#

#1.5#02004C4F4F5000580000042500000D80000444EE3A99A2B3#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at java.security.AccessController.doPrivileged(Native Method)#

#1.5#02004C4F4F5000580000042600000D80000444EE3A99A328#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)#

#1.5#02004C4F4F5000580000042700000D80000444EE3A99A3A1#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)#

#1.5#02004C4F4F5000580000042800000D80000444EE3A99A426#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain###Caused by: com.sap.isa.core.init.InitializeException: ExtendedConfigInitHandler is not active#

#1.5#02004C4F4F5000580000042900000D80000444EE3A99A49F#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.isa.core.xcm.init.XCMAdminInitHandler.initialize(XCMAdminInitHandler.java:101)#

#1.5#02004C4F4F5000580000042A00000D80000444EE3A99A515#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### at com.sap.isa.core.init.InitializationHandler.performInitialization(InitializationHandler.java:248)#

#1.5#02004C4F4F5000580000042B00000D80000444EE3A99A58A#1201689882924#System.err#sap.com/crm~shopadmin#System.err#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain### ... 19 more#

#1.5#02004C4F4F5000580000042C00000D80000444EE3A99A8C4#1201689882924#com.sap.engine.services.servlets_jsp.client.RequestInfoServer#sap.com/crm~shopadmin#com.sap.engine.services.servlets_jsp.client.RequestInfoServer#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error##Plain###Processing HTTP request to servlet [action] finished with error. The error is: javax.servlet.ServletException: Initialization of Extended Configuration Management failed.

at com.sap.isa.core.ActionServlet.init(ActionServlet.java:127)

at javax.servlet.GenericServlet.init(GenericServlet.java:258)

at com.sap.engine.services.servlets_jsp.server.runtime.context.WebComponents.getServlet(WebComponents.java:339)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:343)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

#

#1.5#02004C4F4F5000580000042E00000D80000444EE3A99AAC7#1201689882924#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#sap.com/crm~shopadmin#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#Administrator#296#####SAPEngine_Application_Thread[impl:3]_11##0#0#Error#1#/System/Server/WebRequests#Plain###Processing HTTP request to servlet [action] finished with error.

The error is: javax.servlet.ServletException: Initialization of Extended Configuration Management failed.

Exception id: [02004C4F4F5000580000042C00000D80000444EE3A99A8C4]#

#1.5#02004C4F4F500050000004C200000D80000444EE3AA0F326#1201689883408#com.sap.engine.services.httpserver##com.sap.engine.services.httpserver#Guest#0#####SAPEngine_Application_Thread[impl:3]_8##0#0#Error#1#/System/Server#Plain###User Guest, IP address

HTTP request processing failed. HTTP error [401] will be returned. The error is [Cannot authenticate the user.No details available].#

#1.5#02004C4F4F5000530000080D00000D80000444EE3AA14184#1201689883424#com.sap.engine.services.httpserver##com.sap.engine.services.httpserver#Guest#0#####SAPEngine_Application_Thread[impl:3]_9##0#0#Error#1#/System/Server#Plain###User Guest, IP address

HTTP request processing failed. HTTP error [401] will be returned. The error is [Cannot authenticate the user.No details available].#

#1.5#02004C4F4F500050000004C600000D80000444EE3B397637#1201689893408#com.sap.engine.services.httpserver##com.sap.engine.services.httpserver#Guest#0#####SAPEngine_Application_Thread[impl:3]_8##0#0#Error#1#/System/Server#Plain###User Guest, IP address

HTTP request processing failed. HTTP error [401] will be returned. The error is [Cannot authenticate the user.No details available].#

#1.5#02004C4F4F5000530000081100000D80000444EE3B39C363#1201689893424#com.sap.engine.services.httpserver##com.sap.engine.services.httpserver#Guest#0#####SAPEngine_Application_Thread[impl:3]_9##0#0#Error#1#/System/Server#Plain###User Guest, IP address

HTTP request processing failed. HTTP error [401] will be returned. The error is [Cannot authenticate the user.No details available].#

****************************************************************************************************************************************

Thank you very much for your valuable help,

Hassan

[Former Member]

You are getting this exception because user authentication is failing.Please check the log..

The error is: javax.servlet.ServletException: *Initialization of Extended

Configuration Management failed*. Exception id:

[02004C4F4F5000580000042C00000D80000444EE3A99A8C4]#

Error#1#/System/Server#Plain###User Guest, IP address HTTP request processing failed. HTTP error [401] will be returned.

The error is [Cannot authenticate the user.No details available].#

Please use administrator user id and master password to login....

[Former Member]

I have the same problem

Did anyone solve this issue and how?

kr

[Former Member]

Can you open a new thread explaining your problem?

[Former Member]

Hi Guys,

I have the same error, I've have deployed the customized sca (SHRWEB....) patch from old b2c site to a new track, and I have the same mistake , error initiliazation extended customer management. I guest the problem is in the xml configuration files of the xcm 's customer application.

Any Help would be appreciated.

Best Regards,

Thomas

[thomas_ott]

Hello Gaurav Sahai,

can you please describe what you have done "repleaced" ???

I have not so much experience in this issue. Thanks in advance.

Regards Thomas

[Former Member]

Hi Hassan,

Did you ever resolve this? I'm getting the same errors as you report in your Jan 28, 2008 9:57 AM post. Any info would be appreciated.

Thanks,

Tom

[Former Member]

Hi All

I had the same issue. When I was going to

http://host:port/b2c/admin

There were no links in there. For me it was the version of the SCA files. Also please check the version of NWDS.

Please get the latest CD from Installation & Upgrades part of Service marketplace in SWDC.

I found that it was a problem with the web.xml file in my war file (WEB-INF folder). I replaced it and it started working fine.. Please reward points if it works.

Thanks

Gaurav Sahai

Gaurav Sahai on Jul 7, 2008 8:13 AM