Skip to Content
avatar image
Former Member

How to assign "position" as agents in Work Flow?

Dear Experts,

Can somebody know the way to assign position as agents in Work Flow. What I want to do is that assigning multiple people as approver of an IV document.

To achieve that, I am thinking of using the HR position function. What I did so far is as follows.

1.Create Position and assign two users to the position via PPOCE and PPOMW.(*screenshot 1)

2.Select "S Position" and the position code I created above as Agents in Controll Tab of Work Flow builder(PFTC). (*screenshot 2)

3.Then create an IV Document and see if the people assigned to the position received SAP mails.

4.The result is that no one receivded the mail.(this is my problem)

If anyone had any ideas, please share me.


screenshot2.png (172.3 kB)
screenshot1.png (209.4 kB)
Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

2 Answers

  • Best Answer
    Nov 14, 2017 at 09:13 AM

    A work item will only go to all possible agents of a task, i.e. those who are allowed to receive it.

    Click on the yellow icon next to 'Agent assignment' to define the possible agents. Please ensure that your position and the resulting users are there. Set it as a general task to test, that means anyone can receive it (should be avoided for production).

    Add comment
    10|10000 characters needed characters exceeded

  • Nov 14, 2017 at 09:38 AM


    this might be an HR-buffer issue. The workflow only checks the buffer to see if any agents are assigned to the position.

    Synchronisations happens once every day at midnight but you can force it with transaction SWU_OBUF.

    Kind regards, Rob Dielemans

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member

      The work flow is not used by other process.

      Do you have any suggestion about how to assume that?

      Im thinking of using Where-Used List for HRP1000 table to assume the impact area.