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SAP Easy access menu in Fiori 2.0 not working

Hi Fiori experts,

I was trying to configure SAP Easy Access Menu in Fiori 2.0 launchpad which runs on S/4HANA 1610 on-premise embedded architecture.

I have followed each step as per the document (

I am able to get User Access Menu. However, SAP Menu throws error "Cannot get SAP menu Data: HTTP request failed"

I have created <system alias>_RFC and <system alias>_HTTP destinations in the system. Also activated User Menu and SAP Menu Odata service with required <system alias>

The odata: /sap/opu/odata/UI2/EASY_ACCESS_MENU/?$format=xml is giving 200 OK.

However, when I check the entity set MenuItems, the url not giving any data and error out with 500 connection time out error.

Please help me to troubleshoot the issue.



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1 Answer

  • Best Answer
    Nov 13, 2017 at 05:39 PM

    Usually, there is a lot of data to be returned by this OData service, which leads to Time Out.

    Please implement following note and execute all steps listed there. It helped me a few weeks ago.

    2449660 - SAP menu loads very slowly within SAP Fiori launchpad

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    • Hi Bartosz,

      The SAP Note 2449660 helped me to resolve the issue.

      Also ran the report /UI2/NWBC_DELETE_MENU_CACHE after implementing the note.

      Much appreciated.