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author's profile photo Former Member
Former Member

ELM

hi all,

i have imported some BP's through ELM.all these BPs will have the rented checked in the classification tab,now wen an inbound activity is created this rented check should be gone and it should check consumer inthe classification tab...

can u tell the steps to do this....

right now i have just imported some BP's and got stuck at this point

thanks

raj

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 25, 2008 at 07:09 AM

    Hi Raj

    Sorry to tell you but within the standard delivery there is no easy way to change the BP's from an activity. The best approach would be to create an action for inbound activities which is called automatically and then changes the BP in the background. But you would have to write the code for this yourself.

    Kai

    Edited by: Kai Blanke on Jan 25, 2008 8:29 AM

    What Shiv writes below only lets you upload the adresses as customers. If that is your goal then it is fine, but as far as I got it from your post you want to change the address only when an activity is created? Pls. clarify.

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    • Former Member Former Member

      Hi Raj

      basically you have to do two steps:

      1. configure the action which is triggering a method

      2. write the method to be triggered

      ad 1: For this have a look at the customizing: CRM->Basic Functions->Actions. There are a lot of examples in there. In your case you need an action where the starting condition evaluates to true always and the schedule condition also (e.g. transaction type = inbound call), and the action should be executed at max one time.

      ad 2: There are alot of example methods which are available. Just implement the same interface with the following functionality:First get your BP from the order (read the order partner e.g. with CRM_ORDER_READ, then go and select the one with the correct partner function (contact partner?). Afterwards do update this partner and set the flag BPISCUST to true (and mabe the BPISPROS to false), and do a save on this object. That should be all ...

      Assing points if this works,

      Kai

  • author's profile photo Former Member
    Former Member
    Posted on Jan 25, 2008 at 07:24 AM

    Implement this Badi : CRM_MKTLIST_BADI

    and go to class interface : in this you will find create_person and create_organisation.write your code in this badi, it will work....

    We have done the same way.....

    Please Allot points If it Helps

    Regards,

    Shiv

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