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individual customers relationships in C4C from ERP

Hi experts.

We´re sending customers from ERP to C4C. We sent an individual customer who has relationships to a coorp. account, and i can see the relationships into the payload but no into the relationships tab.

In the web services message monitoring the status message is Succesfull, is this the expected behaviour due to this is an individual customer and his relationships are accounts?

Please help me.

Best regards.

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1 Answer

  • Best Answer
    Dec 07, 2017 at 01:31 PM

    Hello,

    Sales Data dependent relationship is currently not supported for individual customers. They get created but are not visible on C4C UI.

    That is why you can't see it

    Regards,

    Guilherme Steyer

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