Skip to Content
1
Former Member
Jan 23, 2008 at 09:49 PM

SAP Solution Manager - Service Desk WebService API

243 Views

I receive an undocumented error code response when attempting to 'ListUnclosedIncidents'

XML Request:

<?xml version="1.0" encoding="UTF-8"?>

http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC=" http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi=" http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd=" http://www.w3.org/2001/XMLSchema">

<SOAP-ENV:Body>

<m:ListUnclosedIncidents xmlns:m="urn:sap-com:document:sap:soap:functions:mc-style">

<SystemGuid>DCC9E874E944FBF1B84B0019B9CD6EFF</SystemGuid>

</m:ListUnclosedIncidents>

</SOAP-ENV:Body>

</SOAP-ENV:Envelope>

XML Response:

<?xml version="1.0" encoding="UTF-8"?>

http://schemas.xmlsoap.org/soap/envelope/">

<soap-env:Body>

<n0:ListUnclosedIncidentsResponse xmlns:n0="urn:sap-com:document:sap:soap:functions:mc-style">

<Errors>

<item>

<ErrorCode>13</ErrorCode>

<Val1>DCC9E59AA47E43F1B84B0019B9CD6EFF</Val1>

<Val2/>

<Val3/>

<Val4/>

</item>

</Errors>

<Incidents/>

</n0:ListUnclosedIncidentsResponse>

</soap-env:Body>

</soap-env:Envelope>

What does this error code 13 mean?

Notice, when I attempt to retrieve the SystemGuid, I get a good response:

XML Request:

<?xml version="1.0" encoding="UTF-8"?>

http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC=" http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi=" http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd=" http://www.w3.org/2001/XMLSchema">

<SOAP-ENV:Body>

<m:RequestSystemGuid xmlns:m="urn:sap-com:document:sap:soap:functions:mc-style">

</m:RequestSystemGuid>

</SOAP-ENV:Body>

</SOAP-ENV:Envelope>

XML Response:

<?xml version="1.0" encoding="UTF-8"?>

http://schemas.xmlsoap.org/soap/envelope/">

<soap-env:Body>

<n0:RequestSystemGuidResponse xmlns:n0="urn:sap-com:document:sap:soap:functions:mc-style">

<Errors/>

<SystemGuid>DCC9E59AA47E43F1B84B0019B9CD6EFF</SystemGuid>

</n0:RequestSystemGuidResponse>

</soap-env:Body>

</soap-env:Envelope>

Thank you for your help.

Jeremy Watkins