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Windows AD Issues for particular users

Hi All,

SSO is working fine for all the users expect certain users. When particular users click on BI LaunchPad Link. The SSO is working But the Account Name(User name) shown is different .

Regards

Arun Krishnan

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1 Answer

  • Dec 14, 2018 at 08:00 PM

    SSO is a negotiation with the current logged in user if you are using AD SSO. If another user is logging on then the computer must have saved credentials for the BI server locally (there's other KBA but this gives you an idea how to look at them https://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_security/issue-with-microsoft-credentials-on-windows-10-tp/bebbb703-b676-4c06-9138-3cdc4825be23 ). If you are not using AD then it would depend on the method (usually trusted auth) as to how this could happen. Verify in your global.properties the SSO method being used in that case

    -Tim

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