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How do i resolve"My Document"path

When installing BO i get an error message

Unable to to resolve@My Document"path

This install is on a Windows 7/10 64bit environment.

please i need assistance with this.

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5 Answers

  • Nov 13, 2017 at 04:49 PM

    check mentioned sap notes.

    2294606 - Error: "Unable to resolve 'My Document' path" when trying to launch Universe design tool

    1531645 - Error: "Unable to resolve 'My Document' path" when trying to launch Desktop intelligence

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  • Nov 13, 2017 at 02:23 PM

    What are you installing. BO server or CLient tools? Screenshot will be helpful

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  • Nov 13, 2017 at 04:37 PM

    I am installing BO Client tool. Attachd is a screen shot of the error messagecapture.png

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  • Nov 16, 2017 at 12:36 PM

    I am installing BO Client tool,I run setup but the install does not create the "My Business Objects" Folder in "My Documents" because path cannot be found.

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  • Nov 13, 2017 at 05:00 PM

    the version of BO is BO XI 3.1 SP5. it runs the setup but towards the end of the install i get the error message. My Documents folder is located on the C drive.

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