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How do i resolve"My Document"path

Nov 13, 2017 at 01:11 PM

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When installing BO i get an error message

Unable to to resolve@My Document"path

This install is on a Windows 7/10 64bit environment.

please i need assistance with this.

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5 Answers

AMIT KUMAR
Nov 13, 2017 at 04:49 PM
1

check mentioned sap notes.

2294606 - Error: "Unable to resolve 'My Document' path" when trying to launch Universe design tool

1531645 - Error: "Unable to resolve 'My Document' path" when trying to launch Desktop intelligence

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Jawahar Konduru Nov 13, 2017 at 02:23 PM
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What are you installing. BO server or CLient tools? Screenshot will be helpful

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Olisa Olisa Nov 13, 2017 at 04:37 PM
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I am installing BO Client tool. Attachd is a screen shot of the error messagecapture.png


capture.png (87.6 kB)
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what version of bo clients tools ?
When does it happen during install ?
Where is your My Documents folder located ?

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Olisa Olisa Nov 16, 2017 at 12:36 PM
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I am installing BO Client tool,I run setup but the install does not create the "My Business Objects" Folder in "My Documents" because path cannot be found.

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Olisa Olisa Nov 13, 2017 at 05:00 PM
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the version of BO is BO XI 3.1 SP5. it runs the setup but towards the end of the install i get the error message. My Documents folder is located on the C drive.

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