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Former Member

Report for Support Message, Change Request and Change in one overview?

Is there a report that shows the relation between the support message, change request and the change in one overview? I am already aware of the Change Management Reporting via SOLAR_EVAL, but this does not show the whole document flow in one overview.

The incident message processors want to have a quick overview of the status of the changes that are created on the basis of the support message.

If there is no report, could you point me in the right direction... Do I have to create a query or are you using BW for service desk/charm reporting?

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2 Answers

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    Former Member
    Jan 23, 2008 at 12:49 PM

    Hi,

    Use the transaction : /N/TMWFLOW/REPORTING.

    I hope this usefull post,

    Reward points for usefull post.

    Claudenir

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  • Sep 01, 2010 at 11:21 AM

    Hi

    chk te sap note

    [Note 1466131 - ChaRM Reporting: Performance of data update|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1466131]

    jansi

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