Error on : Generate System-Level Metrics SAP SolMan 7.3 SPS 03

[patelyogesh]

Hello,

Getting error as below for my managed system configuration of JAVA.

Message

The remote call for the generation of of system-metrics templates failed

Details

The remote call for the generation of of system-metrics templates failed
!! Exception : The server process [-1], that the client was connected with, is not working. Check its traces for details. Since the remote object is not Redirectable, client-server communication will not work. Check the logs on the client side containing this exception in order to identify the responsible application/component, which shall lookup the remote object again in order to make it operational.

Exception

java.rmi.ServerException: The server process [-1], that the client was connected with, is not working. Check its traces for details. Since the remote object is not Redirectable, client-server communication will not work. Check the logs on the client side containing this exception in order to identify the responsible application/component, which shall lookup the remote object again in order to make it operational.
at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:406)
at com.sap.engine.services.rmi_p4.server.ServerDispatchImpl.run(ServerDispatchImpl.java:81)
at com.sap.engine.services.rmi_p4.P4Message.process(P4Message.java:72)
at com.sap.engine.services.rmi_p4.P4Message.execute(P4Message.java:43)
at com.sap.engine.services.cross.fca.FCAConnectorImpl.executeRequest(FCAConnectorImpl.java:1055)
at com.sap.engine.services.rmi_p4.P4Message.process(P4Message.java:59)
at com.sap.engine.services.cross.fca.MessageReader.run(MessageReader.java:55)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)

Anyone know what can be the issue?

Thank you

Yogesh

[patelyogesh · Accepted solution]

Hello All,

Message from SAP Development team and P4 expert as below

-------------

some news, our p4 expert found this workaround: Switching the SMDAgent on the IEM host to P4 should avoid the problem. But this would lower your security so it is not clear if you can live with this workaround for a while until we provide a patch.
On the other hand, you only need to switch to P4 when you perform the "generate system level metrics" step. You can go to P4S again afterwards.
Anyway, we will provide a patch for the problem but I can't promise it will reach SP5

-------------

Thank you

Yogesh

[Former Member]

Apply the following S-Note:

2426821 - Activity 'Generate System-Level Metrics' fails with error: The remote Call for the generation of system-metrics templates failed

Solve the issue.

[patelyogesh]

Hey..

For more information please look at SAP note below

2426821 - Activity 'Generate System-Level Metrics' fails with error: The remote Call for the generation of system-metrics templates failed

Thanks

Yogesh

[former_member287772]

Workaround is OK switching to P4 and go to P4S again afterwards.

(I switched MS/P4 which was not working).

[former_member287772]

Same problem:
Switched to P4 and performed the "generate system level metrics" step.

Did not fixed the issue on SM7.2 SP4

Error:

The remote call for the generation of of system-metrics templates failed
!! Exception : Error to execute the setup task null

java.rmi.RemoteException: Error to execute the setup task null
at com.sap.smd.agent.wily.emsetup.WilyEMServiceFactory.executeTask(WilyEMServiceFactory.java:346)

[patelyogesh]

No I am working with SAP to get this resolve

-Yogesh

[gaurav_vyas]

Hi Yogesh,

I am also in the same boat. Please share the solution once you have it.

Thanks

Gaurav

[karsten_kiessling]

Hi Yogesh,

Did You ever get a solution on this - facing the same issue on SM7.2 SP4...?

Regards

Karsten

[TomCenens]

Hi Yogesh

Did this issue get resolved in the meantime?

It looks like a connectivity issue but I haven't seen this specific error message so I would do as what the error message states and check the trace file of the server<x> of that Java instance to check for clues. Execute again, check the latest trace/log files on the managed system and provide feedback.

Best regards

Tom

[patelyogesh]

Hello Tim,

I have look through all logs target and source system. But both side I am getting same error. No idea what is causing this issue.

Regards,

Yogesh