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Former Member
Jan 22, 2008 at 09:36 AM

SAP EP PORTAL SERVER CAN'T START UP.

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Hello,

We can't start up portal server. It was fine sometime back. When we tried to start up server

yesterday, we got the following error:- "kernel.exe - Application Error

The exception unknown software exception (oxe000aaaa) occurred in the application at location

0x7c812a5b."

And in the process list, jcontrol.EXE is stopped, igswd.EXE is running.

The jcontrol.EXE developer trace file details is given below :

-


trc file: "C:\usr\sap\J2E\JC01\work\dev_jcontrol", trc level: 1, release: "700"

-


node name : jcontrol

pid : 3860

system name : J2E

system nr. : 01

started at : Sat Mar 17 07:57:03 2007

arguments :

arg[00] : C:\usr\sap\J2E\JC01\exe\jcontrol.EXE

arg[01] : pf=C:\usr\sap\J2E\SYS\profile\J2E_JC01_tcs093406

[Thr 788] Sat Mar 17 07:57:03 2007

[Thr 788] *** WARNING => INFO: Unknown property [instance.box.number=J2EJC01tcs093406] [jstartxx.c 841]

[Thr 788] *** WARNING => INFO: Unknown property [instance.en.host=tcs093406] [jstartxx.c 841]

[Thr 788] *** WARNING => INFO: Unknown property [instance.en.port=3200] [jstartxx.c 841]

[Thr 788] *** WARNING => INFO: Unknown property [instance.system.id=1] [jstartxx.c 841]

**********************************************************************

JStartupReadInstanceProperties: read instance properties [C:\usr\sap\J2E\JC01\j2ee\cluster\instance.properties;C:\usr\sap\J2E\JC01\SDM\program\config\sdm_jstartup.properties]

-> ms host : tcs093406

-> ms port : 3900

-> OS libs : C:\usr\sap\J2E\JC01\j2ee\os_libs

-> Admin URL :

-> run mode : normal

-> run action : NONE

-> enabled : yes

**********************************************************************

**********************************************************************

Used property files

-> files [00] : C:\usr\sap\J2E\JC01\j2ee\cluster\instance.properties

-> files [01] : C:\usr\sap\J2E\JC01\SDM\program\config\sdm_jstartup.properties

**********************************************************************

**********************************************************************

Instance properties

-> ms host : tcs093406

-> ms port : 3900

-> os libs : C:\usr\sap\J2E\JC01\j2ee\os_libs

-> admin URL :

-> run mode : normal

-> run action : NONE

-> enabled : yes

**********************************************************************

**********************************************************************

Bootstrap nodes

-> [00] bootstrap : C:\usr\sap\J2E\JC01\j2ee\cluster\instance.properties

-> [01] bootstrap_ID14585900 : C:\usr\sap\J2E\JC01\j2ee\cluster\instance.properties

-> [02] bootstrap_ID14585950 : C:\usr\sap\J2E\JC01\j2ee\cluster\instance.properties

**********************************************************************

**********************************************************************

Worker nodes

-> [00] ID14585900 : C:\usr\sap\J2E\JC01\j2ee\cluster\instance.properties

-> [01] ID14585950 : C:\usr\sap\J2E\JC01\j2ee\cluster\instance.properties

-> [02] sdm : C:\usr\sap\J2E\JC01\SDM\program\config\sdm_jstartup.properties

**********************************************************************

[Thr 788] JControlExecuteBootstrap: execute bootstrap process [bootstrap]

[Thr 788] [Node: bootstrap] java home is set by profile parameter

Java Home: C:\j2sdk1.4.2_09

[Thr 788] JStartupICheckFrameworkPackage: can't find framework package C:\usr\sap\J2E\JC01\exe\jvmx.jar

**********************************************************************

JStartupIReadSection: read node properties [bootstrap]

-> node name : bootstrap

-> node type : bootstrap

-> node execute : yes

-> java path : C:\j2sdk1.4.2_09

-> java parameters : -Djco.jarm=1 -Djco.jarm=1

-> java vm version : 1.4.2_09-b05

-> java vm vendor : Java HotSpot(TM) Server VM (Sun Microsystems Inc.)

-> java vm type : server

-> java vm cpu : x86

-> heap size : 512M

-> root path : C:\usr\sap\J2E\JC01\j2ee\cluster

-> class path : .\bootstrap\launcher.jar

-> OS libs path : C:\usr\sap\J2E\JC01\j2ee\os_libs

-> main class : com.sap.engine.offline.OfflineToolStart

-> framework class : com.sap.bc.proj.jstartup.JStartupFramework

-> registr. class : com.sap.bc.proj.jstartup.JStartupNatives

-> framework path : C:\usr\sap\J2E\JC01\exe\jstartup.jar;C:\usr\sap\J2E\JC01\exe\jvmx.jar

-> parameters : com.sap.engine.bootstrap.Bootstrap ./bootstrap ID0145859

-> debuggable : yes

-> debug mode : no

-> debug port : 60000

-> shutdown timeout : 120000

**********************************************************************

**********************************************************************

JControlStartJLaunch: program = C:\usr\sap\J2E\JC01\exe\jlaunch.exe

-> arg[00] = C:\usr\sap\J2E\JC01\exe\jlaunch.exe

-> arg[01] = pf=C:\usr\sap\J2E\SYS\profile\J2E_JC01_tcs093406

-> arg[02] = -DSAPINFO=J2E_01_bootstrap

-> arg[03] = -nodeId=-1

-> arg[04] = -file=C:\usr\sap\J2E\JC01\j2ee\cluster\instance.properties

-> arg[05] = -syncSem=JSTARTUP_WAIT_ON_3860

-> arg[06] = -nodeName=bootstrap

-> arg[07] = -jvmOutFile=C:\usr\sap\J2E\JC01\work\jvm_bootstrap.out

-> arg[08] = -stdOutFile=C:\usr\sap\J2E\JC01\work\std_bootstrap.out

-> arg[09] = -locOutFile=C:\usr\sap\J2E\JC01\work\dev_bootstrap

-> arg[10] = -mode=BOOTSTRAP

-> arg[11] = pf=C:\usr\sap\J2E\SYS\profile\J2E_JC01_tcs093406

-> lib path = PATH=C:\j2sdk1.4.2_09\jre\bin\server;C:\j2sdk1.4.2_09\jre\bin;c:\sapdb\programs\bin;c:\sapdb\programs\pgm;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\usr\sap\J2E\SYS\exe\uc\NTI386

-> exe path = PATH=C:\j2sdk1.4.2_09\bin;C:\usr\sap\J2E\JC01\j2ee\os_libs;c:\sapdb\programs\bin;c:\sapdb\programs\pgm;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\usr\sap\J2E\SYS\exe\uc\NTI386

**********************************************************************

[Thr 788] Sat Mar 17 07:57:17 2007

[Thr 788] *** ERROR => invalid return code of process [bootstrap] (exitcode = 66) [jstartxx.c 1642]

[Thr 788] JControlExecuteBootstrap: error executing bootstrap node [bootstrap] (rc = 66)

[Thr 788] JControlCloseProgram: started (exitcode = 66)

[Thr 788] JControlCloseProgram: good bye... (exitcode = 66)

We are using WebAS 7.0 with SP9 with MaxDB. J2SDK version 1.4.2.09 is used.

Please can someone help?

Thanks,