Please tell m steps to create a credit memo !

[Former Member]

Please tell me complete the steps with screenshots

how to create a credit memo !

[Former Member · Accepted solution]

Dear Jyotirmoy Deb,

Credit memos in SAP are used to correct a vendor invoice. Once the invoice and the credit memo difference is posted in SAP, any open items left in the invoice, credit memo and payment can be cleared. To take an example, suppose you purchase office supplies worth $500. A user posts an invoice received from the vendor. Now suppose the user comes to know that $150 has already been paid on the invoice. A credit memo is used in such cases. In our example, the user will process a credit memo worth $150 in SAP. The difference between the invoice amount and credit memo i.e. $100 would be paid to the vendor via check.

the following link will give you the configuration steps with screenshots:

http://web.mit.edu/sapr3/windocs/fopcs06f.htm

Do let me know in case of any queries.

Hope this helps you.

Do award points if you found them useful.

Regards,

Rakesh

[former_member204513]

Hi Jyoti,

Step.1:- Go to transaction VA01 enter enter the Credit memo request document type (CR) and sales area then click on crete with reference tab ther you enter the Billing doc no, click on copy then enter order reason, save the document.

Step.2 :- Go to VA02 enter your Credit memo request no press enter,there the document will have Billing block you need to remove the billing block to create Credit memo for that Credit memo request.

Step.3 :- Go to VF01 enter your Credit memo request no then generate the Credit memo, System will give the Credit memo no.

I hope it will help you,

Regards,

Murali.

[Former Member]

http://help.sap.com/saphelp_47x200/helpdata/en/dd/55feaa545a11d1a7020000e829fd11/frameset.htm

reward if helpful

[Former Member]

Hi Jyotirmoy,

The standard steps for credit memo creation are as below:

1. You have created a sales order.

2. Then you have created a delivery against it.

3. Then you post the Goods from the delivery.

4. The you send an invoice to the customer

Now, the customer complains you about the product on either quantity/ price/ quality of product you delivered; in that case you will have to credit the customer back for what he is complaining about.

For that, you will follow following steps:

5. You create credit memo request with reference to the invoice.

6. Then you will issue a credit memo for that customer.

Depending upon your company policy, the credit memo will be relased by some authorised peson or may be not... it'd be a business decision...

Hope this will throw some light on your query...

Reward points if you are satisfied...

Hrishi