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Crystal report image quality in receipt printer very low

Nov 08, 2017 at 04:20 PM


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Former Member

I'm facing a problem with crystal report in my receipt printer when i'm printing an image.I need to print a static google map in my receipt printer. The printer's method is dot matrix and in my printing report image is almost invisible. Is there any way in crystal report for Changing dynamically dot matrix dpi per inch(example 8x8 Matrix)? I can send part of my code if its needed.Thank you

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1 Answer

Don Williams
Nov 08, 2017 at 04:24 PM

Hi Dim,

The problem is with Dot Matrix printers, they don't have the ability to do fine details.

Test it in CR Designer and search using Google for KBA

2165260 - *** Master KBA *** List of Registry Keys used in Crystal Reports, Crystal Reports for Visual Studio and BOE 4.x .NET SDK to fix, change or correct behavior.

There are some keys that can alter the resolution of images but I don't believe they will affect the output when using Dot Matrix printers.

If you have a sample of one of the images attach it this post and I'll test it using my Epson LQ-590 printer.


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