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Having trouble getting CR 2013 runtime labels printing on Zebra printer

Nov 07, 2017 at 07:20 PM


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I'm currently using CR 2008 developer and CR Runtime 2008 in our Epicor 9 production system. We are printing labels to zebra printers using zdesigner and Seagull Scientific drivers with no problems. We are upgrading to Epicor 10 that requires we use CR Runtime 2013. I'm still using the CR 2008 developer to bring our crystal reports over to the new environment. Our standard reports from CR are printing fine but I'm having issues getting our labels to print correctly on the zebra printers. I've tested on the same printers in production with the same drivers. I've also tested on another zebra trying different drivers and settings but still can't get the labels to print correctly. Either the label orientation is wrong or the font size is to small. Any idea of why this is happening. Do I need to use a new version of CR developer on these labels?

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