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Blank screen when opening solman_workcenter in solman 7.2

Nov 08, 2017 at 08:55 AM

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Former Member

We are on Solution Manager SP05 and are in the process of setting it up. We have provided all relevant authorizations to our ids.

There is an intermittent issue that whenever we are using tcodes like sm_crm, solman_workcenter, solman_setup, it just shows a blank screen on the browser. The behavior is same across other browsers as well.

Please suggest.

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3 Answers

Yogesh Patel
Nov 08, 2017 at 03:39 PM
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Hello Kiran Vaidya,

What if you keep this window open and try same transaction again?

Thanks

Yogesh

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Former Member Nov 08, 2017 at 09:11 AM
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Is SMICM correctly set up? Are all webdynpro services active?

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Former Member Nov 08, 2017 at 07:44 PM
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Hi Kiran,

Check if the table HTTP_WHITELIST has any entry. If yes, then remove them (just a try) and then execute SOLMAN_SETUP or SM_WORKCENTER.

Provide a HTTP browser trace from Google Chrome or Firefox (Press F12 button first and then enter the URL).

Thanks,

Karthik

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