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Former Member
Jan 17, 2008 at 02:11 PM

Reset amounts billed in DP90?


Hello all,

When I cancel a debit memo created via DP90, everything should be reversed. The reversed dollars do appear in the internal order. However, when I try to re-run DP90 to re-do everything, it does not pick up the reversed charges. I think it is because the system thinks it's already been billed even though I reversed it. Is there any way to reset this in DP90 so I can pick up charges that were already billed (but later cancelled)???? I cancelled the debit memo and the subsequent billing document.

Will reward points for solution - please help; it's urgent. Thanks all!!