Hello all,
When I cancel a debit memo created via DP90, everything should be reversed. The reversed dollars do appear in the internal order. However, when I try to re-run DP90 to re-do everything, it does not pick up the reversed charges. I think it is because the system thinks it's already been billed even though I reversed it. Is there any way to reset this in DP90 so I can pick up charges that were already billed (but later cancelled)???? I cancelled the debit memo and the subsequent billing document.
Will reward points for solution - please help; it's urgent. Thanks all!!