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author's profile photo Former Member
Former Member

Reset amounts billed in DP90?

Hello all,

When I cancel a debit memo created via DP90, everything should be reversed. The reversed dollars do appear in the internal order. However, when I try to re-run DP90 to re-do everything, it does not pick up the reversed charges. I think it is because the system thinks it's already been billed even though I reversed it. Is there any way to reset this in DP90 so I can pick up charges that were already billed (but later cancelled)???? I cancelled the debit memo and the subsequent billing document.

Will reward points for solution - please help; it's urgent. Thanks all!!

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 17, 2008 at 02:29 PM

    Hi

    Not sure whether u cancelled the billing request or billing doc.....but here is what SAP say...

    Canceling a Billing Request

    You may want to cancel the billing document if you do not want to process the items in a billing request or if you want to make them available for a new billing request.

    For technical reasons, you can not use the cancel function. You can, however, provide it with a suitable reason for rejection. This means that it will not be taken into account in the current billing document but it will be available for billing in subsequent billing documents.

    Canceling billing document

    If a billing document is canceled, then the billing request is can be edited again. You can edit the billing request for a subsequent billing run or the items can be set as having cancellation as the reason for rejection

    ************************************************************

    Not sure of ur scenario but i guess u may have to set rejection reason to open that docuemt or reset

    Regards

    Jagdish

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    • Former Member Former Member

      Jagdish, thanks for mentioning the reject reasons. I started looking into that and discovered that our reject reason did not have the check box for open resource items checked. I checked it and tried again and then it worked.

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