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author's profile photo Former Member
Former Member

Document closed while making payments on account

Dear all,

I'm facing the following issue.

Eg:-

I have created one AR/AP invoice for letsay 'x' business partner for INR.10000.

While making incoming or outgoing payments,when i'm choosing this BP,all the open invoices will appear one by one.Now i've choosed this particular invoice and in payment means I entered Rs.3000 by cheque as part payment but i forgot to change the amount in incoming/outgoing payments window against the particular line item.So the following mssge appears

" INR -7,000.00 of the amount to be paid is not matched to existing transactions. Transfer this difference to new posting?"

if i said yes-the document is added.

Now the issue is:-

Next time when i choose the same party no due is showing for that bill but entry passed only for 3000 INR & the particular AR/AP invoice also get closed even if it is a mistake.the system shouldn't accept this.

Please guide me regarding this

Thanks & Rgds

Suresh Kannan

Edited by: Marc Riar on Jan 31, 2008 1:18 PM

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    author's profile photo Former Member
    Former Member
    Posted on Jan 31, 2008 at 04:50 PM

    Suresh,

    This is an issue with how the functionality works.

    If you highlight the invoice and then short pay it by entering a different amount in the payment means windows, SAP marks this invoice closed.

    If you do not highlight any invoice then the payment is posted on account and later can be linked to an invoice using Link invoices to payments

    To fix your current situation please cancel incoming payment and redo it.

    Suda

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