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Double Contacts in Outlook when syncing with C4C

Nov 08, 2017 at 12:03 PM

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Hello,

In my Outlook Cloud for Customer contact persons I sometimes have 1 and the same contact multiple times. However in C4C it only exists once.

Anyone encountered the same issue?

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2 Answers

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Former Member Jan 22 at 10:16 AM
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Hi David,

have you received any feedback?

I am facing the same problem. Thanks.

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David Jacobs Jan 31 at 07:32 PM
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No, I solved the problem by removing the Outlook add-on completely. Also remove the folders ByD created via the add-on in Outlook.

After re-installing the problem was solved.

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