How to create customer specific InfoTypes in CRM?

[Former Member]

Hi folks,

we want to distribute customer specific InfoTypes from HR to CRM. Thus we have to create these InfoTypes in CRM. Does anyone know how to do so? In HR this is done with TA PM01 which does not exist in CRM.

Thanks!

Martin

[stephenjohannes · Accepted solution]

Martin,

Are those customer infotypes in PA or PD? If they are PA infotypes then you need to extend the CRM business partner instead. For PD infotypes it might be possible, you probably would have to do everything manually. By manual this would mean finding all the PD infotype control tables and add the customizing entries in.

Good luck,

Stephen

[Former Member · Accepted solution]

Hi Stephen,

does that mean that I don't have to create Infotypes in CRM? I just process the incoming customer specific infotypes in a BAdi and store the data in (custom) tables?

Since we get the data from HR via ALE, we have to adopt the IDoc types (i.e. add the respective segment structures), right?

Thanks for your help!

Martin

[stephenjohannes · Accepted solution]

Martin,

Yes I think just using a BADI and storing in custom tables is the easiest approach in your case. However if these infotypes are employee data contained in personnel administration, then you should consider extending the Business Partner via the eewb. You would still then enhance the IDOC and then extend the data transfer to the new attributes in CRM.

If it is just organizational data attributes, then you can either do custom tables, or try to create new infotypes via manual configuration in the CRM system.

Take care,

Stephen

[Former Member · Accepted solution]

Stephen,

thanks for your information. It was very helpful!

Take care

Martin