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Former Member
Jan 16, 2008 at 12:44 PM

Initialize Sync - bad start!

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Hi,

Not having the best of starts to this Webtools project!. The initial synch was running quite happily until our addon module license expired at the stroke of midnight!. The Synch manager had closed itself down by the time I came in today. Having checked through the webtools tables they did show that some data had been synched, but by no means all. Synch Manager logs showed numerous errors being reported when the license ran out, which is understandable as it lost its connection to the SAP db.

The new license file has been applied.

I had hoped it would be able to recover by clicking the Run Synch button, but this resulted in the log message:

DEFAULT sync in progress. Canceling new synch request.

Nothing actually started to happen on the B1 server or the Webtools server (task manager = 0 activity).

My next try was to retry the initialize Sync again:

initialize Sync

Clear Logs

Run Synch

Refresh logs

This showed the same log message as before, and again, no activity at all, although the tables that had been partially populated in the Webtools db had been cleared down.

The B1 queue is still populated.

It would be great if someone could point me in the right direction on how to successfully perform the initial synch again.

Thanks.