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Former Member

Get GUID of parent Case

Hello, friends!

I want to get GUID of parent Case in Case Management.

How can I do that?

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 16, 2008 at 02:35 PM

    Hi Paul,

    In FM "CRM_ORDER_READ", we can see the Survey guid in the structure "ET_SURVEY", this also provides the Order GUID as the Ref GUID.

    Also,

    Please refer notes 724758 and see if this helps.

    cheers,

    Hema.

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    • Former Member

      Thanks, Hema Sundar Munagapati

      But I need to get parent GUID when i have Case object.

      After this rows:

      CALL METHOD cl_scmg_case_api=>if_scmg_case_api~open_case

      EXPORTING

      im_case_guid = guid

      im_enqueue = ''

      RECEIVING

      re_case = l_case

      EXCEPTIONS

      enqueue_failed = 1

      invalid_guid = 2

      OTHERS = 3.

      IF sy-subrc ne 0.

      ENDIF.

      Is it possible?

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