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Jan 16, 2008 at 11:46 AM

Customer Hierarchy

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Hi,

I have never done customer hierarchy. I have follwoing two questions.

Q1) I know that nodes are created but I need to know whether there is only one sold to party created as a node and the other nodes are not created as sold to party rather they are created as hierarchy nodes. Is it that high leevl customer always use account group "Hierarchy node" and low level customer use account group "sold to party"

am i right, why it is so??

Q2) I have one issue where a low level customer 200545004 in Sales org 1405 is being assigned to a high level customer no 20049924 in S ales organisation 1405. However the system is not allowing this and giving the message that sales area assignment is not permiited and so the customer cud not be assigned.

my question is if the above two customers are of same sales area (1405/00/00), then why such an error ??

regards

sachin