Crystal Reports: Draft Document looses information after import into SAP Business One

[Former Member]

Hi Experts,

I'm having some trouble with a Crystal Report that is used for A/R Invoices and also for Draft A/R Invoices. What's happening is that I have procedures inside the report to validate if the object type is 13 or 112, and then the data come from OINV or ODRF, respectively. I ran the report in the Crystal Reports (I insert the parameters: DocKey@ and ObjectId@) and both of the reports appears like it's suppose to. After import the report into SAP Business One, I preview an A/R Invoice and it's all OK. When I preview the draft, the addresses have disappeared. But in Crystal, with exactly the same parameters, the addresses appeared and it's all OK. Anyone know what's happening? I don't know what this could be.

Thanks, Catarina Anjos

[former_member11696]

Updated Tag to direct to B1 forums

[Former Member]

Hi Don,

Do I Have to do something else? The post has only 2 visualizations and I don't know if is there anything else that I can do.

Thanks,

Catarina Anjos

[Former Member]

Hi,

I rebuilt the report step by step, to see what's causing the problem. In the same report, an invoice is printed without errors, but the draft document cuts a part of the header if the footer is a little bit longer. I don't know why this is happening but I solved the problem with a trial and error method, so that both documents are printed correctly.

Thank you everyone.

Catarina Anjos

[kothandaraman_nagarajan]

Hi,

Please check SAP note 1147610 - Company Address not Printed Correctly

Thanks

[former_member185682]

Hi Catarina,

Could you share your report?

I never had this problem, but without more information it is hard to identifie what can be happening.

There is a blog that explain how create a report for documents and document drafts like your scenario, maybe this blog has some point that help to discover your problem.

https://blogs.sap.com/2016/10/03/relatorios-crystal-dicas-e-truques-tabela-dinamica/

P.S: The blog is in portuguese.

Kind Regards,

Diego Lother

[Former Member]

Hi Don,

I do rebuilt the report before, more than once, and I have two different results in the same report. I don't know whats this can be.

Just have to wait and see if someone know the solution for this.

Thank you Don.

Regards,

Catarina Anjos

[former_member11696]

Hi Catarina,

Sorry, B1 has it's own version of Crystal Reports and from the cases I do take most times the report needs to be rebuilt, meaning the people who created those canned reports did not understand that CR Designer is a relational Reporting Tool and left a lot of data sources unlinked.

Once the report is imported into the B1 Server I have no experience with.

Don

PS - I changed the Tag to B1 SDK, that may be better in getting a B1 Rep to look at your issue.